WorksManager allows users to wirelessly transfer data such as 3D designs to the construction site, increasing efficiency and saving drive time and money. Supervisors and data managers will be sure that the right machines or data collectors are always using the current design. A practical dashboard shows managers an overview of their sites. Contractors can prevent costly mistakes and rework by seeing their construction technology in the field in real-time.Â
Status: Monitoring in progress
Incident update: 14 May, 02:50 PM UTC
TCC is up and running. Sorry for the inconvenience. We are monitoring the service.
Dear WorksManager users,
We are experiencing downtime in TCC due to heavy load, the team is working on it. This is manifesting as 'Designs have been deleted remotely' for the Earthworks operator in the field. Once the system comes up, Earthworks works as expected.
Cause: There has been an issue with the load balancer of the TCC system, and it breaks down on peak traffic. Actual root cause is yet to be identified. As a work around, another instance of the instance is initiated.
Incident reported: 14 May, 01:30 PM UTC
Status: Resolved
Incident update: 13 May, 04:20 PM UTC
We see that the memory is stable.
Incident update: 13 May, 03:30 PM UTC
During monitoring we see slowness in TCC, the team is working on it.
Incident update: 13 May, 03:00 PM UTCThis issue is resolved. We are monitoring.
Dear WM users,
TCC is inconsistent, the team is working on bringing it back ASAP. We will update you once the issue is resolved.
Incident reported: 13 May, 02:30 PM UTC
Status: Complete
There was a TCC outage this morning which caused the device count to show as 0 and the devices to be set as not licensed in the WM UI. This issue is now resolved and we are currently working on identifying the root cause of the outage.
Incident reported: 25 April, 06:00 AM UTC
Incident update: 25 April, 10:00 AM UTCThis issue is resolved.
Users may encounter a design conversion error, causing issues in publishing designs to TCC while publishing from the latest versions of TBC (indicated by a red icon in WorksManager). This issue is due to the incompatibility of TBC versions. To avoid this problem, we recommend users switch to TBC version 5.80 until a fix is identified. We apologize for any inconvenience caused.
Incident reported: 08 April, 07:30 AM UTC
We have scheduled a maintenance activity for the following days. This activity is part of our efforts to maintain the performance of our systems. Please note that the WorksManager product will not be accessible during this time. We will update the status here once the maintenance activity is complete.
Saturday, 6th April: Between 2 am and 5 am UTC.
Sunday, 7th April: Between 4:30 am and 9:30 am UTC.
Summary WorksManager and Trimble Earthworks 2.14 supports new enhanced communication channels. This new functionality ...
Background - Today, there is no easy way to work with devices from a different account in your project. You have to either ...