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Error Saving Photogrammetry Ortho-mosaic

  • 1.  Error Saving Photogrammetry Ortho-mosaic

    Posted 12-06-2022 15:53
      |   view attached
    We have contacted our local SITECH dealer about a technical issue, but they remain uncertain about how to troubleshoot.

    See attached image.

    Site was flown with a DJI Matrice 300 with L1 Lidar
    Both Lidar and Photogrammetry flights were completed successfully.
    Lidar Point cloud processed with no errors.
    Photogrammetry flight was flown with 70% overlap as a test flight.

    When attempting to process photos in TBC to create an ortho-mosaic the process went smooth and displayed the message, "ortho-mosaic completed successfully" then failed.
    The attached error message is the result of that process.

    My local dealer says the file path is incorrect, but neither he nor I know how to change the default file path for the .vce to be stored in the Trimble Business Center Folder.

    Some help would be appreciated.

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    jason morrison
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  • 2.  RE: Error Saving Photogrammetry Ortho-mosaic

    Posted 12-14-2022 10:31
    We believe that the error was caused by the user name on the computer being named "Survey & Design".  Once we set up a new user, named simply "Survey",  the process completed without error.   Also some files were being held in quarantine by the antivirus software.  I will be following up with construction support on this matter.

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    Jason beck
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