Trimble Business Center

I seem to have no problems importing CAD, point files, XMLs, or anything from Google Drive into TBC - but when it comes to PDF plans I always get an error saying "the PDF file could not be opened"

Sometimes it works, but 90% of the time it doesn't. Anyone know the reason and the solution?

Sounds like a path/filename character length issue.  I'm guessing you are trying to import straight from Google Drive?  I think the maximum "path/filename" length is something like 256 characters.  And when you add in the Google path etc it gets pretty long quickly depending on your folder structure.  I also get the same PDF error when I have created a PDF locally where the path/filename is too long and then try to open it.  Try downloading the file/s locally and then import and see what happens.

I seem to have no problems importing CAD, point files, XMLs, or anything from Google Drive into TBC - but when it comes to PDF plans I always get an error saying "the PDF file could not be opened"

Sometimes it works, but 90% of the time it doesn't. Anyone know the reason and the solution?

Sounds like a path/filename character length issue.  I'm guessing you are trying to import straight from Google Drive?  I think the maximum "path/filename" length is something like 256 characters.  And when you add in the Google path etc it gets pretty long quickly depending on your folder structure.  I also get the same PDF error when I have created a PDF locally where the path/filename is too long and then try to open it.  Try downloading the file/s locally and then import and see what happens.

I seem to have no problems importing CAD, point files, XMLs, or anything from Google Drive into TBC - but when it comes to PDF plans I always get an error saying "the PDF file could not be opened"

Sometimes it works, but 90% of the time it doesn't. Anyone know the reason and the solution?

That makes sense - I'll give it a whirl moving the PDFs up a few folders. It sounds like I'm right on the cusp since sometimes it works. I really don't want to go the route of downloading the plans before import because it now adds an extra step. We're a service provider so that step would have to be repeated many many times a year.

Sounds like a path/filename character length issue.  I'm guessing you are trying to import straight from Google Drive?  I think the maximum "path/filename" length is something like 256 characters.  And when you add in the Google path etc it gets pretty long quickly depending on your folder structure.  I also get the same PDF error when I have created a PDF locally where the path/filename is too long and then try to open it.  Try downloading the file/s locally and then import and see what happens.

I seem to have no problems importing CAD, point files, XMLs, or anything from Google Drive into TBC - but when it comes to PDF plans I always get an error saying "the PDF file could not be opened"

Sometimes it works, but 90% of the time it doesn't. Anyone know the reason and the solution?