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Navigating in this community to find specific Tilos answers

  • 1.  Navigating in this community to find specific Tilos answers

    Posted 05-12-2023 19:27

    How do I Navigate in this community to find specific Tilos answers



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    Thomas Hadley
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  • 2.  RE: Navigating in this community to find specific Tilos answers

    Posted 05-15-2023 15:52

    Thomas,
    You can search for answers/content globally (all communities) using the blue "Search" box in the upper right on any page. Then narrow the results by selecting criteria typs or "More Filters" in the left pane.
    Or you can click the "Library" tab in a specific community and search in just that library using the white "search" box beneath the tabs.
    As you have discovered, the best way to get answers is often by posting your question in a community's forum (if available), by clicking the "Threads" tab and then "Start New Thread".
    I will look through your recent questions to see if I can answer any (or send them to people who can)...
    David



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    David Kosakowski
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  • 3.  RE: Navigating in this community to find specific Tilos answers

    Posted 05-15-2023 16:11
    Thanks these techniques still result in sometimes 1000s of results not very well categorized. How can i find the person who can answer the questions like you say






  • 4.  RE: Navigating in this community to find specific Tilos answers

    Posted 05-15-2023 17:08
    Edited by David Kosakowski 05-15-2023 17:09

    Searching the community and then progressively applying additional criteria will narrow the results to far fewer than thousands of posts. These universal search operators might also help you:


    Search operators & their use

    Search operators can be words (such as and, or, and TO) and other characters (such as quotation marks and asterisks). They have predefined behaviors that are universal to search functions.

    The list that follows describes some of the more common search operators and how they affect a search operation.

    Quotation marks (" ") - Words within quotation marks (such as "blog post") are treated as a single search term. The search will not return instances of "blog" or "post" -- only instances of "blog post" are valid.

    Asterisk ( * ) - Use an asterisk as a wild card. Wild cards can be placed anywhere in the search term and instruct the search to allow any character or characters to replace the value. For example:

    • innovat* returns innovation, innovate, and innovated
    • *ceive returns receive, perceive, and deceive
    • br*d returns bread, brand, and broad

    Plus symbol ( + ) - Use a plus symbol to make a term mandatory; this is known as the "required" operator. Other specified terms are optional, but the term immediately following the + must be somewhere in the content in order for the search to return it as a match. For example:

    • +blog volunteer returns content that does contain blog but which might not contain volunteer

    Tags - Use this operator with a search term to query the tags across your site and return only the content that is tagged with the search term. For example:

    • Tags:webinar returns only the content items with the webinar tag.

    NOTE: Untagged content will not be returned.

    Logical Operator, "and" - Use "and" to find content in your site that contains several specified search terms. For example:

    • blog and volunteer returns only content items in which both blog AND volunteer appear.

    Logical Operator, "or" - Use "or" to find content in your site that contains any one of several terms. For example:

    • blog or volunteer returns all content items in which either blog OR volunteer appears.

    TIP: This is the default operator. If a search expression has two or more terms but does not have any operators, "or" is assumed and applied to the search.

    Parentheses/Grouping [ () ] - Use parentheses to "group" the functionality of the "and" and "or" operators for more focused results. For example:

    • post and (discussion or blog or library) returns content items that includes post and at least one of discussion, blog, or library.

    TIP: You can use multiple instances of the logical operators.

    Hyphen/Exclude - Place a hyphen before a term in order to omit (exclude) from the results any content in which that term appears. For example:

    • -blog will omit any content items that contain the word blog.

    TIP: This operator can be used with the parentheses/groupings operator.



    Of course, not all answers are available in the communty, so asking colleagues in a thread is the next step.

    Forwarding questions to other subject matter experts refers to product-related questions, such as filtering using wildcards. Your Trimble dealer (or local SITECH) should generally be your first line of assistance for training and support. If you have a technical problem with Tilos, emailing tilos@trimble.com may also be a solution.

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    David Kosakowski
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