WorksManager

 View Only
Back to discussions
Expand all | Collapse all

Notification of TCC/VisionLink shut down at end of year from HCC Sales Support

  • 1.  Notification of TCC/VisionLink shut down at end of year from HCC Sales Support

    Posted 10-26-2023 13:36

    Has anyone else received the following communication from HCC Sales Support:

    ------------------------

    From: HCC Sales Support <hcc_salessupport@trimble.com>
    Sent: Tuesday, October 24, 2023 3:28 PM
    Subject: Transition from VisionLink and TCC to WorkOS and WorksManager [ ref:!00DU00IgpL.!5004U01ENXEN:ref ]

     

    Dear Dealer,

    We are writing to inform you about an important update regarding Trimble-supported products. As you are already aware, both VisionLink and TCC will no longer be part of the Trimble product lineup, and they are scheduled to be discontinued by the end of this year.

    In light of this transition, we encourage you to consider migrating your services from VisionLink and TCC to WorkOS and WorksManager. This transition will ensure that you continue to receive the high-quality support and services that Trimble is committed to providing.

    WorkOS and WorksManager are robust platforms that offer a wide range of features and functionalities to support your needs. We understand that this transition may raise questions or concerns, and we want to assure you that our team is here to assist you throughout the process. If you require any assistance or have any inquiries related to the transition, please do not hesitate to reach out to our dedicated support team.

    We understand that change can be challenging, and we are committed to making this transition as smooth as possible for you. Our goal is to ensure that you experience minimal disruptions while benefiting from the enhanced features and capabilities of WorkOS and WorksManager.
    Please contact our Trimble Support team to initiate the transition process or if you have any questions. They will be more than happy to guide you through the necessary steps and address any concerns.

    Thank you for your continued partnership with Trimble. We value your business and are dedicated to providing the best solutions to meet your evolving needs. We look forward to assisting you with this transition and ensuring your continued success with Trimble products and services.

    Kind regards,

    Trimble Support Team

    ref:!00DU00IgpL.!5004U01ENXEN:ref

    -------------------------------------------------



    ------------------------------
    Delton Searles
    ------------------------------