WorksManager

 View Only
Expand all | Collapse all

Remote access

  • 1.  Remote access

    Posted 03-22-2024 06:02
    Edited by Ben Brown 03-22-2024 06:04

    when are you going to fix the issue with remote access.

    over half of my machines and rovers are grayed out and remote access is not available,

    today i may be able to long in tomorrow same machine wont be able to log in, sometimes i can log in in the morning then not after lunch

     



    ------------------------------
    Ben Brown
    ------------------------------



  • 2.  RE: Remote access

    Posted 03-22-2024 06:28

    Hello Ben, regret inconvenience. The team is aware of the issue, and is actively working on resolve it. 



    ------------------------------
    Vijay Raghunathan
    ------------------------------



  • 3.  RE: Remote access

    Posted 03-26-2024 03:50

    you say you have applied a fix, This has not been Fixed. 



    ------------------------------
    Ben Brown
    ------------------------------



  • 4.  RE: Remote access

    Posted 03-26-2024 09:17

    Ben can you drop me a line directly, Vijay is on the road that the moment, so we can work out what is going wrong.  We thought we had fixed the issue and want to get to the bottom of this. I can not find a case for it.



    ------------------------------
    Geoffrey Kirk
    ------------------------------



  • 5.  RE: Remote access

    Posted 03-28-2024 07:43

    Everything is working at this time



    ------------------------------
    Ben Brown
    ------------------------------



  • 6.  RE: Remote access

    Posted 03-28-2024 14:41

    Thank you for the note Ben. It was nice meeting, and talking to you yesterday. Have a nice evening!



    ------------------------------
    Vijay Raghunathan
    ------------------------------