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Restoring forms to a deleted workspace

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  • 1.  Restoring forms to a deleted workspace

    Posted 12-20-2023 13:10
    No replies, thread closed.

    Forms were saved to an incorrect workspace that was deleted via desktop app prior to the handheld being synched. We have restored the file and synched the unit but no points are being displayed. Is there a way to recover the collected forms?



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    Brandon Downard
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  • 2.  RE: Restoring forms to a deleted workspace

    Posted 01-04-2024 09:11
    No replies, thread closed.

    Hi Brandon

    I'd advise you to reach out to your local Trimble reseller. They'll be able to work through this with you and If required raise this as an Issue with Trimble to help resolve

    If you can provide the log files  from your field app (SETTINGS > Send Logs) covering the forms you've sync'd back that will help your reseller as well as and dates/ Map Workspace names to trace this through our systems

    Good luck



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    Tom Harrison
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    Original Message