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TBC Crashes when I try to import or export anything

  • 1.  TBC Crashes when I try to import or export anything

    Posted 10-30-2025 07:27

    Since yesterday, my TBC has crashed when I try to import or export a file. I can open a project (.vce) and work on things as normal, but if I want to bring in anything such as an xml or dxf it just hangs.

    I tried installing the latest version and it made no difference. I have tried moving files to the C drive (instead of my documents which are synced to onedrive) and it made no difference, tried it with no internet connection and it also made no difference.

    Has anyone had similar issues and if so, how was it fixed? Unfortunately my computer is locked down very tight and I have to get IT support to make any changes remotely. 



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    Mark Prince
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  • 2.  RE: TBC Crashes when I try to import or export anything

    Posted 30 days ago

    I know that you probably don't want to hear this, but the best bet is to run the cleanup Utility. Then restart. Then fully install the latest version that came out yesterday (2025.20). I have had some bizarre crashes and things happen from times to time. By the time I try to figure it out, running the cleanup utility and fully installing tends to be more efficient unfortunately. I did that this morning and it took about 35 minutes altogether. everything is snappy again! :)



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    Zach Edwards
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