Announcements

  • Designs / Calibration files not syncing

    Status: Complete

    Incident Update: 22 Sep, 7:30 AM UTC
    We request the users to re-upload the calibration file again to get the latest design version if they have been impacted by this issue. A data fix is not currently possible.


    Incident Update:
    20 Sep, 3 PM UTC

    The issue is fixed. We are still evaluating the possibility of a datafix which currently does not look promising. The users can reupload the calibration file to get the latest design version.

    Issue description: There is an issue with design job creation that prevents design/config changes from being propagated to TCC. The problem is sporadic and the team is currently working on resolving it.

    Incident reported: 20 Sep, 4 AM UTC