Status: Resolved
Incident Description: Due to an unforeseen issues in WorksOS the backend services will need to be restarted. This will result in a 15 minute outage while the system is brought back up online.
Cause: The issue is related to the backend process engine encountering an issue and not recovering automatically. This action requires a forced restart.
Workaround: There is no workaround until the issue is resolved internally.
Incident Reported: October 7th