Announcements

  • WorksOS - Issue with Work Remaining Volume Calculations and Designs - Resolved

    By: Barret Chapman Barret Chapman , 3 years ago

    Status: Resolved

    There is currently an issue with the Design cache in WorksOS that will be affecting the following functions:
    - Works Remaining Volumes calculations returning 0 answers.
    - Works Remaining Widgets on the Dashboard returning 0 answers.
    - Design Boundary Filters not functioning.

    The issue is sporadic and will not impact all Users and Designs. The root cause of the issue has been identified and an engineering solution has been deployed to WorksOS so the issue is resolved.

    Existing Design Files should function as expected and there is no need to reimport them as per the original temporary workaround advised.

    This issue was discovered on Monday 6th of June and was resolved Monday 13th June.