Dear WorksOS Users,
Status : Resolved
Update:
The issue is now resolved. WorksOS started receiving and processing the tag files from Earthworks devices.
Update :
WorksOS is up and running and customers should be able to view their projects and data. Tag file data is still not processing from Earthworks devices, and we have escalated this to the respective teams. We will provide an update when we have more information.
We are currently experiencing a service interruption affecting access to WorksOS. Our engineering teams are actively investigating and working to restore full functionality as quickly as possible.
We will continue to keep you informed and provide updates as we've more information.
Thank you for your understanding