Status: Resolved
Dear WorksManager Users,
Update: 1:16 PM UTC - We've introduced new server instance with latest TBC(2025.20) version which will handle this situation. We are currently monitoring this to see how it is handling the queue
We are seeing failure in sending designs(VCL) from Trimble Business Centre(TBC) latest version(v2025.20) due to incompatibility of versions between TBC and WorksManager. We are actively working to resolve this.
In the meantime, the suggested workaround for failed design published from TBC version 2025.20 to Worksmanager is as follows:
1. Delete the design published from TBC in WorksManager
2. Download the design from TBC and upload the design files individually for separate machine types directly into WorksManager
Apart from the above issue, we had slowness in this workflow which is currently resolved with a server reboot. Sorry for the inconvenience.