Status: Resolved
Incident Update: Thursday, 21 November 2024 9am UTC
This issue has been resolved, thank you for your cooperation.
Incident Update: Monday, 18 November 2024 5.00 pm UTC
The create project is working after the fix from our dependency team. We will be monitoring the services. Thank you!
Dear WorksManager users,
After the migration in our dependency service yesterday, we observe that Create project from WorksManager is failing about 30% of the time when user adds project configuration when creating the project.
Suggested workaround is to retry create project or to create the project first without configuration and then add the configuration files in Project settings page. This gives about 99% success rate The team is working on fixing this issue and the current expected timeline for this fix is 24 hours.
Incident Reported: Sunday, 17 November 2024 4:56 pm UTC