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Trimble is pleased to announce the release of Trimble Terra Office software version 2026.10. This update builds upon the template editor capabilities of the Terra Office add-in for Esri ArcGIS Pro, introduced in version 2025.30. It also includes usability and other quality improvements for both the add-in and the standalone Terra Office application.

Dear WM Users,

Observed Since : 28th May 2026 1:45PM UTC

We have noticed an increase in design conversion failures since yesterday. Our team is actively investigating the issue and working on a fix. We apologize for the inconvenience caused and will keep you updated with further information.

Status: Completed

Dear WM users,

The maintenance is scheduled for Wednesday, May 20th, 2026, from 05:00 AM to 07:00 AM UTC.

During this period, IBSS may experience brief service interruptions.

No action is required from you and services will resume automatically once the maintenance is finished.

Thank you for your co-operation.

Dear WOS users,

Status: Resolved

Incident Update - 19MAY2026 9:04 AM UTC

The tag files have begun processing and the backlog is currently being cleared.

Incident Reported - 19MAY2026 07.38 AM UTC

We are currently experiencing an issue where productivity data isn't progressing due to a problem with one of the service. The team is actively working to resolve this.

Dear WM user,

Status: Resolved

Incident Update - 18MAY2026 10:08 AM UTC

We are not currently experiencing any issues with the delay in design conversion, and we continue to monitor the situation

Incident Reported - 14MAY2026 15:51 UTC

We are currently experiencing issues with delays in design conversion. we have restarted the instances, and all of them are now up and picking up jobs. We are monitoring.

Status: Resolved

Incident Update - 11MAY2026 16:30 UTC

We have identified and resolved a latency issue in the backend system; the situation is currently under monitoring.

Incident Update - 11MAY2026 15:50 UTC

The infrastructure issues affecting design conversion have been resolved, and the systems are now actively processing jobs. With no backlog remaining, the conversion process is stable. However, the investigation into loading delays on the Projects and Designs pages is ongoing, and we will provide further updates as they become available.

Dear WM users,

Incident Reported - 11MAY2026 14:19 UTC

We are currently experiencing delays in design conversion and issues with the Projects and Designs pages loading properly in ProfileX.

We are actively working to resolve this and will provide updates as more information becomes available.

We apologize for any inconvenience this may cause and appreciate your continued patience.

Status: Resolved

Dear WM users ,

There is an ongoing outage in Microsoft Azure East US region due to which you may face brief interruptions in Worksmanager. 

We will continue to monitor the situation and keep you updated on the status.

For more details, please refer to:
https://azure.status.microsoft/en-us/status

Status: Resolved

Update - 4:00 PM UTC

The issue was identified as an underlying infrastructure concern. It now appears to be resolved, and we are continuing to monitor the situation closely.

Dear WM Users,

Incident - 12:45 PM UTC

We are currently experiencing intermittent issues in WorksManager, which may cause brief interruptions to a few customers. Our team is actively investigating the situation and will keep you updated.

Status: Resolved

Dear WM users,

To address the recent delays experienced with the WorksManager sync process we've implemented scalability improvements at the infrastructure level.

Early monitoring suggests improved performance.

We are continuing to closely track the system to ensure long-term stability and consistent performance.

Status: Completed

Dear WorksManager Users,

The maintenance is scheduled for Sunday, April 12th, 2026, from 04:30 AM to 05:30 AM UTC

During this period, IBSS may experience brief service interruptions.

No action is required from you; services will resume automatically once the maintenance is finished.

Thank you for your cooperation.

Status: Resolved

Update: 11:00 AM UTC This issue is resolved and we are monitoring.

Dear WorksManager Users,

Incident - 5:20 AM UTC

We are observing an issue in remote assist status not displaying in the WM UI for clients . Our team is actively investigating the matter.

We will provide updates as more information becomes available.

We apologize for any inconvenience this may cause and appreciate your continued patience.

Status: Resolved

Update - 26th March, 08:00 UTC

We identified and resolved an issue that was causing delays in files being received on devices. File transfers should now be working as expected. Our team has implemented the necessary fixes and will continue to monitor the system to ensure stability.

Dear WorksManager Users,

Please note that users may experience a delay in receiving files on the devices. 

We are currently working to resolve this issue and will update once it is fixed.

Hi All...

Since releasing Terra Office 2025.30 a couple weeks ago, we internally found a couple bugs that have now been fixed (see list below). The installers available from trimble.com have been updated so affected customers should download and install the new version.

Issues addressed in 2025.30.1862 (f3e3ba19):

Terra Office add-in for ArcGIS Pro

• Newly published templates set to "log position manually" instead of the previous "log position automatically" (workaround = fix & re-publish in Map Viewer)
• Newly published templates for projects with real-time corrections do not use appropriate default position/vertex logging value - will use 10 instead of 1 (workaround = fix & re-publish in Map Viewer)
• Real time correction settings that require in-field authentication and are saved to a Local project (.tfin) cause problems in TerraFlex

Terra Office app

• Real time correction settings that require in-field authentication and are saved to a Local project template (.tfproj) cause problems in TerraFlex
• Project fails to export if form data references a field that has been archived in the latest version of the template

For reference, the full version & build string for the original 2025.30 downloads of the two apps were 2025.30.1819 (4ae60581).

Dear WorksManager Users,

Status: Resolved

Update - 20:38 UTC

The On the Air updates for Earthworks devices resuming normal operations at this time. It is enabled for upgrades to v2.22.1

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We have temporarily disabled On the Air updates for Earthworks devices due to some firmware issues.

We will provide an update once the issue is resolved.

Status: Completed

Dear WorksManager Users,

Please note that we have a scheduled maintenance activity taking place on Sunday, March 15th, 04:30 AM – 06:30 AM (UTC).

During this period features in WM and TCC may experience brief service interruptions.

No action is required on your part. Services will automatically resume once the maintenance is complete.

Thank you for your support.

Dear WorksManager Users,

Status: Resolved

Update - 18:38 UTC

The IBSS service resuming normal operations at this time.

Incident - 18:05 UTC

We are observing an issue in IBSS V2 that is causing intermittent disconnections for clients and bases. Our team is actively investigating the matter.

We will provide updates as more information becomes available.

We apologize for any inconvenience this may cause and appreciate your continued patience.

Dear WorksManager Users,

Please note that we have a scheduled maintenance activity taking place on Sun 8th March, 2026 4:30 to 6:30 am UTC

During this period features in WM and TCC may experience brief service interruptions.

No action is required on your part. Services will automatically resume once the maintenance is complete.

Thank you for your support.

Trimble is pleased to announce the release of Trimble Terra Office software version 2025.30. This update significantly expands the capabilities of the Terra Office add-in for Esri ArcGIS Pro, enabling Esri users to fully manage their Trimble TerraFlex field workflows without leaving their primary GIS environment. Included in this release are an integrated template editor, multi-language support and enhancements to Local project workflows.

For more information, see the Community library post.