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Dear Worksmanager users,

The delay in conversion and random failures have been resolved by TBC team in their latest release. Following the incremental deployment of the latest TBC build to WorksManager servers, we have been closely monitoring for any further errors or delays.

Observations indicate that there are currently no significant delays or random failures. Consequently, customers can now be advised to resume publishing designs from TBC. 

Dear WorksManager users, 

We have scheduled a maintenance activity on Sunday, 28th June, which will occur between 4.30 am to 5:30 am UTC. This activity is part of our efforts to maintain the performance of our systems.

Please note that there will be disruptions in logging into WorksManager during this time. We will update the status here once the maintenance activity is completed.

Status: Completed

Dear WorksManager users, 

We have scheduled a maintenance activity on Saturday, 27th June, which will occur between 4.30 am to 5:30 am UTC. This activity is part of our efforts to maintain the performance of our systems.

Please note that there will be disruptions in logging into WorksManager during this time. We will update the status here once the maintenance activity is completed.

Download the latest version and related utilities from this page in the Trimble Field Systems Help Portal. Read about the new features, enhancements, and big fixes here.

Status: Completed

Dear WorksManager users, 

We have scheduled a maintenance activity on Sunday, 21st June, which will occur between 4.30 am to 6:30 am UTC. This activity is part of our efforts to maintain the performance of our systems.

Please note that there will be disruptions in logging into WorksManager during this time. We will update the status here once the maintenance activity is completed.

Trimble has announced two major opportunities for our Trimble education user community to showcase their work, gain industry recognition, and win complimentary passes to the Trimble Dimensions User Conference (November 9–11, 2026, in Las Vegas).

Here are the key details and how you can get involved:

1. 2026 Trimble Construction Innovation Awards 

This program recognizes outstanding transformation in the AEC and geospatial sectors within North America.

• New for Educators: An Outstanding Educator category has been added this year to honor faculty integrating technology in the classroom.
• The Reward: Winners receive a complimentary pass to Trimble Dimensions 2026.
• Deadline: August 14, 2026
• Apply Here: 2026 Trimble Construction Innovation Awards

2. SketchUp Ascent Competition 

A premier 3D modeling challenge designed for students and professionals to showcase their creativity and technical skills.

• The Reward: Top finalists will earn an all-expenses paid trip to present their work at Trimble Dimensions and 3D Basecamp.
• Deadline: July 20, 2026
• Get Started: View eligibility and submission details on the official SketchUp Ascent Competition Page.

Please share these opportunities with your students and colleagues. 

All forms of user access to TCC has been revoked. This includes TCC user interface, TCC Legacy interface, TCC Explorer, TBC Office Synchronizer, and TCC FTP/ HTTP api access.  Alternate features including File Explorer - Folder Operations (Upload, Download, Move, Copy, Delete), and IBSS 3rd party sharing have been already released in Trimble WorksManager.

Note that TCC device integration with legacy devices like GCS will continue to work without any disruption.

Here is the heads up article on TCC deprecation posted earlier along with additional FAQs in the comments section. And here is the blog article of 3rd party sharing for reference.

Status: Resolved

Dear WM Users,

Resolved : 15th June 2026 11:17 am UTC

We have identified an issue where design name containing non-English characters are failing to publish to devices.Our team is actively working on a fix for this issue. We will provide an update as soon as we have more information.

Status: Resolved

Dear WM Users,
 
Observed Since : 11th June 2026 17:35 UTC

We're aware of issues with IBSS Shared Base stations for a few customers and are urgently working on resolution.

If you are having issues with shared bases, please use third party sharing for connection between base and rovers

Dear WM Users,

Status: Resolved
 
Resolved : 11th June 2026 12:30 PM UTC

Observed Since : 11th June 2026 06:30 AM UTC

We had an issue where designs were failing to publish to devices and were returning an Internal Server Error.We investigated the issue and found that it was caused by a recent deployment. The deployment has now been reverted, and design publishing appears to be functioning normally again.

Trimble is pleased to announce the release of Trimble Terra Office software version 2026.10. This update builds upon the template editor capabilities of the Terra Office add-in for Esri ArcGIS Pro, introduced in version 2025.30. It also includes usability and other quality improvements for both the add-in and the standalone Terra Office application.

Status: Resolved

Dear WM Users,

Observed Since : 28th May 2026 1:45PM UTC

We have noticed an increase in design conversion failures since yesterday. Our team is actively investigating the issue and working on a fix. We apologize for the inconvenience caused and will keep you updated with further information.

Status: Completed

Dear WM users,

The maintenance is scheduled for Wednesday, May 20th, 2026, from 05:00 AM to 07:00 AM UTC.

During this period, IBSS may experience brief service interruptions.

No action is required from you and services will resume automatically once the maintenance is finished.

Thank you for your co-operation.

Dear WOS users,

Status: Resolved

Incident Update - 19MAY2026 9:04 AM UTC

The tag files have begun processing and the backlog is currently being cleared.

Incident Reported - 19MAY2026 07.38 AM UTC

We are currently experiencing an issue where productivity data isn't progressing due to a problem with one of the service. The team is actively working to resolve this.

Dear WM user,

Status: Resolved

Incident Update - 18MAY2026 10:08 AM UTC

We are not currently experiencing any issues with the delay in design conversion, and we continue to monitor the situation

Incident Reported - 14MAY2026 15:51 UTC

We are currently experiencing issues with delays in design conversion. we have restarted the instances, and all of them are now up and picking up jobs. We are monitoring.

Status: Resolved

Incident Update - 11MAY2026 16:30 UTC

We have identified and resolved a latency issue in the backend system; the situation is currently under monitoring.

Incident Update - 11MAY2026 15:50 UTC

The infrastructure issues affecting design conversion have been resolved, and the systems are now actively processing jobs. With no backlog remaining, the conversion process is stable. However, the investigation into loading delays on the Projects and Designs pages is ongoing, and we will provide further updates as they become available.

Dear WM users,

Incident Reported - 11MAY2026 14:19 UTC

We are currently experiencing delays in design conversion and issues with the Projects and Designs pages loading properly in ProfileX.

We are actively working to resolve this and will provide updates as more information becomes available.

We apologize for any inconvenience this may cause and appreciate your continued patience.

Status: Resolved

Dear WM users ,

There is an ongoing outage in Microsoft Azure East US region due to which you may face brief interruptions in Worksmanager. 

We will continue to monitor the situation and keep you updated on the status.

For more details, please refer to:
https://azure.status.microsoft/en-us/status

Status: Resolved

Update - 4:00 PM UTC

The issue was identified as an underlying infrastructure concern. It now appears to be resolved, and we are continuing to monitor the situation closely.

Dear WM Users,

Incident - 12:45 PM UTC

We are currently experiencing intermittent issues in WorksManager, which may cause brief interruptions to a few customers. Our team is actively investigating the situation and will keep you updated.