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Can't sign in to Trimble Connect.

  • 1.  Can't sign in to Trimble Connect.

    Posted 09-28-2018 12:03

    I have already created an account but cannot Sign in to Trimble connect via RTS Tablet. Pop-up window appears with a message "Login failed. UnknownError."

     

    Please review and advise.



  • 2.  Re: Can't sign in to Trimble Connect.

    Posted 09-30-2018 18:17

    Could you please try login to Trimble Connect using Chrome web browser? Please try reset new password using "Forget Password?" option on sign in page if you have trouble logging in. Once your have successfully login to Trimble Connect via web browser, try login to Trimble Connect via tablet. 

     

    If the issue still persists, please submit ticket to connect-support@trimble.com so that we can help further assist in this case. Thanks!