Mapping and GIS Solutions Community

Our team has noticed that to use an R1 with Field Maps on iOS, you have to not only download the Trimble Mobile Manager app, but also create an account. We have a good number of field users who currently pair their R1s with Collector, and this change will be a disruption to our business as we switch to Field Maps.

Not only will our employees now have to download an additional app to use their R1s. Every time one of our field personnel gets logged out of this app and thus can't use their tools it will interrupt their work process, waste a minimum of a few minutes of their time, and likely result in them reaching out to our GIS team and taking up our time as well. We purchased these R1s under the assumption that they are standalone Bluetooth devices that don't require an account or additional software to use, and this feels like a bit of a bait-and-switch. If the R1s simply required the Trimble Mobile Manager to be downloaded, but there wasn't a required sign-in process, it would be an annoyance, as our employees won't likely use the app for much, but it would be tolerable as it wouldn't be a disruption long term.

Our team has noticed that to use an R1 with Field Maps on iOS, you have to not only download the Trimble Mobile Manager app, but also create an account. We have a good number of field users who currently pair their R1s with Collector, and this change will be a disruption to our business as we switch to Field Maps.

Not only will our employees now have to download an additional app to use their R1s. Every time one of our field personnel gets logged out of this app and thus can't use their tools it will interrupt their work process, waste a minimum of a few minutes of their time, and likely result in them reaching out to our GIS team and taking up our time as well. We purchased these R1s under the assumption that they are standalone Bluetooth devices that don't require an account or additional software to use, and this feels like a bit of a bait-and-switch. If the R1s simply required the Trimble Mobile Manager to be downloaded, but there wasn't a required sign-in process, it would be an annoyance, as our employees won't likely use the app for much, but it would be tolerable as it wouldn't be a disruption long term.

Our team has noticed that to use an R1 with Field Maps on iOS, you have to not only download the Trimble Mobile Manager app, but also create an account. We have a good number of field users who currently pair their R1s with Collector, and this change will be a disruption to our business as we switch to Field Maps.

Not only will our employees now have to download an additional app to use their R1s. Every time one of our field personnel gets logged out of this app and thus can't use their tools it will interrupt their work process, waste a minimum of a few minutes of their time, and likely result in them reaching out to our GIS team and taking up our time as well. We purchased these R1s under the assumption that they are standalone Bluetooth devices that don't require an account or additional software to use, and this feels like a bit of a bait-and-switch. If the R1s simply required the Trimble Mobile Manager to be downloaded, but there wasn't a required sign-in process, it would be an annoyance, as our employees won't likely use the app for much, but it would be tolerable as it wouldn't be a disruption long term.

Our team has noticed that to use an R1 with Field Maps on iOS, you have to not only download the Trimble Mobile Manager app, but also create an account. We have a good number of field users who currently pair their R1s with Collector, and this change will be a disruption to our business as we switch to Field Maps.

Not only will our employees now have to download an additional app to use their R1s. Every time one of our field personnel gets logged out of this app and thus can't use their tools it will interrupt their work process, waste a minimum of a few minutes of their time, and likely result in them reaching out to our GIS team and taking up our time as well. We purchased these R1s under the assumption that they are standalone Bluetooth devices that don't require an account or additional software to use, and this development changes those terms. If the R1s simply required the Trimble Mobile Manager to be downloaded, but there wasn't a required account creation/sign-in process, it could be seen as an annoyance, as our employees won't likely use the app for much, but it would be tolerable as it wouldn't be a disruption long term.

Our team has noticed that to use an R1 with Field Maps on iOS, you have to not only download the Trimble Mobile Manager app, but also create an account. We have a good number of field users who currently pair their R1s with Collector, and this change will be a disruption to our business as we switch to Field Maps.

Not only will our employees now have to download an additional app to use their R1s. Every time one of our field personnel gets logged out of this app and thus can't use their tools it will interrupt their work process, waste a minimum of a few minutes of their time, and likely result in them reaching out to our GIS team and taking up our time as well. We purchased these R1s under the assumption that they are standalone Bluetooth devices that don't require an account or additional software to use, and this development changes those terms. If the R1s simply required the Trimble Mobile Manager to be downloaded, but there wasn't a required account creation/sign-in process, it could be seen as an annoyance, as our employees won't likely use the app for much, but it would be tolerable as it wouldn't be a disruption long term.