Trimble Connect User Forum

Tiit Bürkland posted 02-16-2021 15:15

Same here with Trimble Connect. If only there was an application that works. I would name it Tekla BIMsight.

Windows 10 Home
Version 20H2
OS Build 19041.804
Windows Feature Experience Pack 120.2212.551.0

Tiit Bürkland posted 02-16-2021 15:31

Tekla Structures won't open now either. Tried uninstalling Trimble Connect and all of its plugins. Restarted five times. Still not working.

Edit: I had to uninstall all BimSight, BimSight plugins and everthing related to Trimble Connect and everything that installed itself on the same day. Then reinstalled and things started working again.

Stan Lugg posted 02-17-2021 01:47

I turned my PC off for the weekend and when I turned it back on everything was working.
I have no idea what had happened but it’s OK for now.

Marko Myllymaa posted 02-17-2021 02:57

Hi Stan,

We have identified the issue. In some cases the Microsoft VC++ redistributable libraries do not install properly.
In this case user needs to uninstall this library from the Add and Remove software list.
Then user needs to download and install this library again.
You should find the library from here: Microsoft download page for VC++ redistributable libraries

Best regards,
  Marko Myllymaa

Tiit Bürkland posted 02-17-2021 03:50

Hi

Marko is correct. C++ was the last thing I uninstalled and then installed Trimble Connect again.