WorksManager

Hello, after creating WM Design, I go to publish and receive the error in snap below. Never happened before on any project and this is one of a dozen or so successfully published.

Any thoughts?

Thanks, Tom

------------------------------
Thomas Mauriello
------------------------------

I've had this happen when my connection has been bad to works manager.  I logged out and logged back in and it worked.  Might want to try refreshing your account as well.

------------------------------
Anthony Smith
------------------------------

Original Message:
Sent: 09-28-2021 07:24
From: Thomas Mauriello
Subject: Works Manager ERROR when Creating Design

Hello, after creating WM Design, I go to publish and receive the error in snap below. Never happened before on any project and this is one of a dozen or so successfully published.

Any thoughts?

Thanks, Tom

------------------------------
Thomas Mauriello
------------------------------

Anthony, it appears to be related to TBC generated contours in the selection. Sent files to support and am still waiting for a solution.

The work around is using the export function and importing the svl/svd into Worksmanager manually.

Appreciate the follow up, 
Tom

------------------------------
Thomas Mauriello
------------------------------

Original Message:
Sent: 09-29-2021 08:10
From: Anthony Smith
Subject: Works Manager ERROR when Creating Design

I've had this happen when my connection has been bad to works manager.  I logged out and logged back in and it worked.  Might want to try refreshing your account as well.

------------------------------
Anthony Smith

Original Message:
Sent: 09-28-2021 07:24
From: Thomas Mauriello
Subject: Works Manager ERROR when Creating Design

Hello, after creating WM Design, I go to publish and receive the error in snap below. Never happened before on any project and this is one of a dozen or so successfully published.

Any thoughts?

Thanks, Tom

------------------------------
Thomas Mauriello
------------------------------

10 days and still no solution from Trimble Support.

------------------------------
Thomas Mauriello
------------------------------

Original Message:
Sent: 09-30-2021 07:06
From: Thomas Mauriello
Subject: Works Manager ERROR when Creating Design

Anthony, it appears to be related to TBC generated contours in the selection. Sent files to support and am still waiting for a solution.

The work around is using the export function and importing the svl/svd into Worksmanager manually.

Appreciate the follow up, 
Tom

------------------------------
Thomas Mauriello

Original Message:
Sent: 09-29-2021 08:10
From: Anthony Smith
Subject: Works Manager ERROR when Creating Design

I've had this happen when my connection has been bad to works manager.  I logged out and logged back in and it worked.  Might want to try refreshing your account as well.

------------------------------
Anthony Smith

Original Message:
Sent: 09-28-2021 07:24
From: Thomas Mauriello
Subject: Works Manager ERROR when Creating Design

Hello, after creating WM Design, I go to publish and receive the error in snap below. Never happened before on any project and this is one of a dozen or so successfully published.

Any thoughts?

Thanks, Tom

------------------------------
Thomas Mauriello
------------------------------

Update, I had a zoom call with Trimble Support. We were able to walk them through creating a design and they were able to see the same errors I was seeing.

waiting to see what the engineers had to say.

------------------------------
Thomas Mauriello
------------------------------

Original Message:
Sent: 10-08-2021 07:44
From: Thomas Mauriello
Subject: Works Manager ERROR when Creating Design

10 days and still no solution from Trimble Support.

------------------------------
Thomas Mauriello

Original Message:
Sent: 09-30-2021 07:06
From: Thomas Mauriello
Subject: Works Manager ERROR when Creating Design

Anthony, it appears to be related to TBC generated contours in the selection. Sent files to support and am still waiting for a solution.

The work around is using the export function and importing the svl/svd into Worksmanager manually.

Appreciate the follow up, 
Tom

------------------------------
Thomas Mauriello

Original Message:
Sent: 09-29-2021 08:10
From: Anthony Smith
Subject: Works Manager ERROR when Creating Design

I've had this happen when my connection has been bad to works manager.  I logged out and logged back in and it worked.  Might want to try refreshing your account as well.

------------------------------
Anthony Smith

Original Message:
Sent: 09-28-2021 07:24
From: Thomas Mauriello
Subject: Works Manager ERROR when Creating Design

Hello, after creating WM Design, I go to publish and receive the error in snap below. Never happened before on any project and this is one of a dozen or so successfully published.

Any thoughts?

Thanks, Tom

------------------------------
Thomas Mauriello
------------------------------