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Assignee could not see Todo's attached views

  • 1.  Assignee could not see Todo's attached views

    Posted 05-12-2019 20:07
      |   view attached

    Hi Guys,

    Currently, we are facing the issue with Trimble Connect Desktop.

    We created Todo Items with few attached save views, however, assignee unable to see attached views.

    Any ideal regarding this issue?

     

    Regard,

    Chien



  • 2.  Re: Assignee could not see Todo's attached views

    Posted 05-15-2019 04:00

    Hi Trimble,

    Can help take a look with this issue? Its very trouble some if people received "Todo" but don't know which view/ element refer to.



  • 3.  Re: Assignee could not see Todo's attached views

    Posted 05-15-2019 23:13

    Hello Chien,

     

    Would it be possible to invite our support person Marko Myllymaa (marko.myllymaa at trimble.com) to the project so he could have closer look of the situation? Also, would it be possible to share that ToDo in question with him?

     

    Thanks,

    Jari



  • 4.  Re: Assignee could not see Todo's attached views

    Posted 05-16-2019 00:28

    Hi Jari,

    Invited. Please notify your colleague.

     

    Rgds

    Chien



  • 5.  Re: Assignee could not see Todo's attached views

    Posted 05-17-2019 00:17

    Hi Chien,

     

    This is know issue on attachments.

    All todo attachments need to be shared also to recipient.

     

    Best regards,

      Marko Myllymaa