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Trimble Connect Desktop 1.6 Issue

  • 1.  Trimble Connect Desktop 1.6 Issue

    Posted 09-04-2018 02:44

    Hi @Darshan Rajaram Kamat

     

    Good Day!

     

    We've updated our desktop app into 1.6 version, however, we have notice that the elements are flying somewhere when I imported the IFC as shown in the attached screenshot and I have compared it to web & mobile app the models shows ok.

     

    My colleague also encountered as the same as mine when he imported the ifc.

     

    Could you please advise?

     

    Regards,

    Vincent



  • 2.  Re: Trimble Connect Desktop 1.6 Issue

    Posted 09-04-2018 02:51

    Hi Vincent,

     

    Could you invite me to your project? (User firstname.lastname@trimble.com, with my name)

     

    Best regards,

      Marko Myllymaa



  • 3.  Re: Trimble Connect Desktop 1.6 Issue

    Posted 09-04-2018 04:02

    Hi Marko,

     

    Invitation sent.

     

    Regards,

    Vincent



  • 4.  Re: Trimble Connect Desktop 1.6 Issue

    Posted 09-04-2018 05:14

    Hi,

     

    Sorry, but I did not get the invitation. Did you wrote my name correctly?

     

    Best regards,

      Marko Myllymaa



  • 5.  Re: Trimble Connect Desktop 1.6 Issue

    Posted 09-04-2018 07:47

    Hi,

    Invitation sent.

     

    Regards,

    Vincent



  • 6.  Re: Trimble Connect Desktop 1.6 Issue

    Posted 09-05-2018 00:32

    Hi Vincent,

     

    Thanks for the invitation. I could reproduce your problem. I have now created ticket for our dev team to investigate and solve this. I will let you know the outcome of that.

     

    Best regards,

      Marko Myllymaa



  • 7.  Re: Trimble Connect Desktop 1.6 Issue

    Posted 09-05-2018 00:47

    Hi Marko,

     

    Thank you.

     

    Looking forward to your reply.

     

    Regards,

    Vincent