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Syncing between online and desktop

  • 1.  Syncing between online and desktop

    Posted 07-30-2017 20:48

    To-Do notes do not sync up with the online version with “attachments” and live link to 3D Model attached

     

     

    When adding a To-Do with an attachment in the desktop version, it doesn't sync up properly with the online version to bring the attachment through. The To-Do seems to come through but not the attachment. Is this normal? See 'ToDo.jpg'

     

    Also when you edit the model in the desktop version, is it supposed to show the updated model in the online version? For example if I add dimensions and text to the desktop version, should it come through to the online version? See 'updated model.jpg'



  • 2.  Re: Syncing between online and desktop

    Posted 07-30-2017 21:29

    Hello James,

     

    Thank you for posting on our Trimble Connect Community site. We will follow up with you via the support case we created for you, so that we can assist you on this matter.

     

    Regards,
    Fern Udomrasami



  • 3.  Re: Syncing between online and desktop

    Posted 07-31-2017 05:14

    I posted this issue to Trimble UK on 9th May. I was told they were aware of the issue and were working on it. Almost 3 months later and still no update so @Fern Udomrasami, I hope you can get an answer to this quicker.

    @Maysara Al-Hayyawi @David Evans 



  • 4.  Re: Syncing between online and desktop

    Posted 08-01-2017 21:42

    Hello Paul,

     

    The Markup features are currently available on web and desktop application but still not available on mobile app. Our development team are still working on having this feature available across all platform. I will pass this feedback to the product team and will keep you updated once it is available on production.

     

    Regards,

    Fern Udomrasami