Trimble Connect User Forum

 View Only
Back to discussions
Expand all | Collapse all

Removed Users

  • 1.  Removed Users

    Posted 11-25-2019 06:37

    How can i remove the removed users from my "team" page?

     



  • 2.  Re: Removed Users

    Posted 11-25-2019 20:47

    Hi Yves,

    Connect (as of today) doesn't support hiding the removed users for Project admins. We have intentionally retained the display for better tracking. Can you please let us know the use case why the display of removed users need to be hidden? It will help us assess your problems with this.

     

    Regards

    Darshan Kamat



  • 3.  Re: Removed Users

    Posted 11-26-2019 08:38

    Hi Darshan, 

    I have an example: when it is a mistake in the email address.

    xxx_xx@gmail.com   |   xxx.xx@gmail.fr



  • 4.  Re: Removed Users

    Posted 11-26-2019 21:45

    Hi Alexandre,

    Thanks for the input. It helps , but this will be  just  a handful of cases. Since the removed users are visible only to Admins, the case for seeing the removed users has more benefits for the Admin. We will check if hiding the users makes sense for any other use cases. We have noted your point, but it will stay in backlog for now. Please feel free to bring up any additional concerns / comments you have. We would like to get feedback and assess on your concerns.

     

    Regards

    Darshan Kamat



  • 5.  RE: Re: Removed Users

    Posted 12-12-2024 01:47

    Hey
    We have the same problems, that some removed users are shown in the team members page.
    This happened because we had some issues while starting our first projects. However, so now there some users twice with different mail-adresses or even worse with private mail adresses. This concerns our privacy policy.

    As well these accounts are shown, when assigning tasks to project members. This is annoying and sometimes the wrong account is assigned to.

    So it would be great to remove removed users in a second step by admins or at least by a Trimble IT person.

    Best regards

    Tom Walter



    ------------------------------
    Tom Walter
    ------------------------------

    Original Message


  • 6.  Re: Removed Users

    Posted 11-28-2019 01:44

    Oops, i have missed this before, you can hide them by selecting the status.

     



  • 7.  Re: Removed Users

    Posted 11-28-2019 03:11

    Hi Yves,

    This is a filter option. You may not see the removed users in subsequent login, but if the filter is removed , they will be shown again. The removed users will not be really hidden.  However, if this suffices your use case, then this option can be used.

     

    Regards

    Darshan Kamat



  • 8.  Re: Removed Users

    Posted 11-28-2019 03:17

    Hi Darshan, 

    It would be better if they were completely removed, but the filter solution works for now.

     

    Regards,

    Yves



  • 9.  Re: Removed Users

    Posted 01-23-2020 14:47

    This does affect the free users that can only have 5 accounts.  The removed accounts still seem to count towards the user count. How do I get around this?