Trimble Connect User Forum

We've got some strange objects in the recent Trimble Connect Desktop release (1.5.0.96).

Those objects are not in any of the ifc files. As you can see from the screenshot, all ifc files have been switched off.

Hello Andreas,

Thank you for posting on our Trimble Community site. Please click open "Model selection", un-check the root project folder and re-select the IFC file(s) to view in 3D view mode. If the strange objects still remain in 3D view, try uninstall and re-install the Desktop application before start Trimble Connect Desktop application again. Hope this could help and please let us know if the issue still persists.

Best Regards,
Fern Udomrasami

I've different things now, and I think the problem is related to something else.

First of all, unchecking the root folder of the model didn't change anything. But I did try a different project, and didn't see the problem.

What apparently fixed the problem, was switching from DirectX to OpenGL. So I assume the problem was graphics driver related somehow.

Thanks for the update!

Hi Andreas,

Could you invite me to that project? marko.myllymaa@trimble.com

I would like to get that model to our DX graphics developer.

Best regards,

  Marko Myllymaa

Invitation sent.

Med vennlig hilsen

Andreas Zieritz

Sivilingeniør MSc

mob: (+47) 48 02 85 71

Hi Andreas,

Thanks for invitation.  I could reproduce the problem in version 1.5.

I'm happy to say that this will be fixed in Trimble Connect Desktop version 1.6.

Best regards,

  Marko Myllymaa