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I lost all my sketch up web files.

  • 1.  I lost all my sketch up web files.

    Posted 05-09-2019 17:37

    Hi everyone! I have a huge problem with the sketch up web app.

    Today i was working with the sketch up app in a project that i had hosted in the Trimble cloud and for some reason, the page got stuck. So, i decided to refresh the page. This was the moment when the app asked me to login again. So i entered my user and password, i got access like normally happen and the sketch up app starts again. When i went to the option "Open" results that now i don´t have any projects hosted in the trimble cloud (I had 3 files or projects saved). 

    So, i dont know what really happened. Can you help me to resolve this issue please!