Trimble Connect User Forum

 View Only
Back to discussions
Expand all | Collapse all

Browser 3D Viewer - for Personal Accounts

  • 1.  Browser 3D Viewer - for Personal Accounts

    Posted 08-17-2020 08:07

    The 3D viewer at the browser isn't anymore available to Personal Accounts? Only for business and business premium?



  • 2.  Re: Browser 3D Viewer - for Personal Accounts

    Posted 08-17-2020 08:27

    Dear Guest, 

    If you are referring to legacy 3D viewer in Browser app, it has been retired (irrespective of the license).

    In case , you are referring to the 3D viewer (new) , it is available to all users from the Connect for Browser. We have noted issues in its loading and investigating the same.

    Hope this answers your query. Please let us know if you have further questions.

     

    Regards

    Darshan Kamat

     

    cc// @Jari Juntunen



  • 3.  Re: Browser 3D Viewer - for Personal Accounts

    Posted 08-18-2020 07:21

    I'm with the same problem... I cant open 3D view in browser!!



  • 4.  Re: Browser 3D Viewer - for Personal Accounts

    Posted 08-18-2020 01:00

    I had an issue, that new web 3D viewer was not loading, but it was solved with hard refresh for my browser (Ctrl+F5 for chrome).



  • 5.  Re: Browser 3D Viewer - for Personal Accounts

    Posted 08-18-2020 01:51

    Your solution help me. Another solution is to open Trimble Connect in incognito mode in Chrome.