Trimble Connect User Forum

 View Only
Expand all | Collapse all

View Callout Error

  • 1.  View Callout Error

    Posted 08-06-2020 05:45

    Recently (maybe since the July 2020 update), an error occurs when creating views with callouts.

     

    When creating a new view, which contains callouts, opening the view will move all callouts to one location "clumped" all together, instead of their original points of insertion.

     

    See attached for example.



  • 2.  Re: View Callout Error

    Posted 08-27-2020 06:43

    I found a solution to this at another thread:

     

    If something is Wrong, it is usually due to the cache data stored in the browser.
    You can force the browser to reload the page without using the previously saved data:
    Here are the shortcuts for the respective browsers:

    • Google Chrome
      Press the following key combination when the page is open:
      Shift + F5
    • Firefox
      Ctrl + Shift + R
    • Microsoft Edge
      Ctrl + R
    • Opera
      Shift + F5
    • Safari
      Ctrl + R

     

    However, the current problem seems to work only if you delete all data from the cache.

    How this works can be found here. Just select the currently used browser above.

    For Windows users. https://clear-my-cache.com/windows.html 

    For Apple users: https://clear-my-cache.com/apple-mac-os.html 

     

    In the upper right corner you can change the language