Trimble Connect User Forum

TrimbleConnectSetup-1.10.0.248-x64  crash on start. Not working. Not starting

I see that the programmers from trimble dont know anything about try - catch - finnaly block. Start making your programs stable. lol

I have the same problem!!!!

same problem for me, too.

i've also tried to install again the software.

I have the same problem!!!!

I have the same problem!!!  Don't work!!! 

Download TrimbleConnectSetup-1.10.0.248-x64.exe and try to install in Windows 7 Pro (64bits) desktop.

Install correct but can't run, don't work!!!

Please help.

We have the same situation here, 3 of four frequent users also complaining. 

I have the same problem. @Marko Myllymaa

Hello Dawid, 

We're sorry to hear about your problem with the Connect for Windows 1.10 release. According to the feedback we've received so far, the crash issue you're experiencing seems to happen only on systems that are running the Windows 7 OS. 

Microsoft has ended all technical support for Windows 7 on January 14, 2020 (link to Microsoft support article). According to the article, Windows 7 PCs may become vulnerable to security risks and they should be updated to Windows 10.

Unfortunately this means that we cannot guarantee that the Trimble Connect for Windows application continues to run on Windows 7 systems.  

Solucioné el problema!!  I fixed the problem

Instalen una versión anterior (versión 1.8) y va a correr normal.

https://wetransfer.com/downloads/42a6db1ce00e299104391268a136e08520200629193241/aa0a60  

Saludos

Is it possible to send a WeTransfert link again for version 8.1, please?

Hi,

Does any of you have this problem with Windows 10 workstation?

Please be patient with this, fix for this will not be available until mid or late August. Meanwhile, please downgrade to version 1.9.3. Sorry for the trouble.

One possibly cure is to manually install Microsoft VC++ Redistributables. Please download the X64 version (vc_redist.x64.exe) from https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads .

I'm suggesting this because Trimble Connect for Windows (TCD) installer should automatically install MSVC redistributables, but there are some catches related to registry settings that installation of vc_redist.x64.exe leaves. One catch is that the registry changes are not removed by uninstalling vc_redist.x64.exe, preventing TCD installer from automatically re-installing vc_redist.x64.exe. This results in TCD not starting.

Please let me know if this helped any of you.