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TrimbleConnect 1.6.0.126 - can't see model anymore

  • 1.  TrimbleConnect 1.6.0.126 - can't see model anymore

    Posted 08-31-2018 00:00
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    Hi

     

    After install of 1.6.0.126 I can't see the model.
    It loads, but then the title of the model turns red and I have a blank view?

    I get this with every model I try ...

     

    Can someone advice please?


    Best regards 



  • 2.  Re: TrimbleConnect 1.6.0.126 - can't see model anymore

    Posted 10-11-2018 13:03

    Hello Mikail,

     

    Do you have Tekla BIMSight software installed on your machine as well? If so, please try uninstall both Trimble Connect Desktop and Tekla BIMSight and re-install both of them again start with Tekla BIMSight and follow by Trimble Connect Desktop application. 

     

    If the issue still persists after install the latest software, please submit ticket to connect-support@trimble.com so that we can help further assists in this issue.

     

    Thanks,
    Fern