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Cannot share views created in TCD to TCM or TCW

  • 1.  Cannot share views created in TCD to TCM or TCW

    Posted 07-31-2019 06:31

    My team have created multiple views using TCD. When we try to sync these views to view in the field in TCM or even TCW they are not visible.

     

    This has happened multiple times and previously thought it was a server hold up. But as it keeps happening I wonder if it is something else.

     

    Is this a known issue?

     

    Regards

     

    Paul



  • 2.  Re: Cannot share views created in TCD to TCM or TCW

    Posted 07-31-2019 21:10

    Hi Paul,

    Can you please invite our support team (tc_help@trimble.com) and Marko (@Marko Myllymaa) to the project. 

     

    Regards

    Darshan Kamat

    cc// @Marko Myllymaa , @Ankit Sulodia



  • 3.  Re: Cannot share views created in TCD to TCM or TCW

    Posted 08-01-2019 00:01

    Hello Darshan,

     

    I have invited both to the project.

     

    Regards

     

    Paul



  • 4.  Re: Cannot share views created in TCD to TCM or TCW

    Posted 08-01-2019 01:53

    @Darshan Rajaram Kamat @Marko Myllymaa @Ankit Sulodia 

     

    Just to highlight an example please see comments below from engineering team:

    Hi Paul,

     

    As discussed, I created yesterday a view on Trimble desktop app (called “MFWP + SEK) that doesn’t synch and doesn’t appear on the web version. See screenshots below, the view should appear on top of the list on the web version.

     

     

    View in TCW

     

    View in TCD



  • 5.  Re: Cannot share views created in TCD to TCM or TCW

    Posted 08-01-2019 02:07

    Hi Paul,

     

    Thanks for inviting me to the project.

    Could you add me to one of your groups who has issues seeing views?

    If you have problematic views also on other groups, please share one of those directly to me.

     

    Best regards,

      Marko Myllymaa



  • 6.  Re: Cannot share views created in TCD to TCM or TCW

    Posted 08-01-2019 02:12

    Hi Marko,

     

    Even the creator of the views cannot see in other clients.

     

    I will add you to  all groups as the views are not necessarily shared with any in particular. I will also ask our views creator to share the view with you directly.

     

    Paul



  • 7.  Re: Cannot share views created in TCD to TCM or TCW

    Posted 08-05-2019 04:42

    Hello @Marko Myllymaa

    Any development on this issue. I have had more reported cases of this on other projects today



  • 8.  Re: Cannot share views created in TCD to TCM or TCW

    Posted 08-15-2019 02:07

    Hi Paul,

     

    Sorry, not much progress on this. I would like to ask you about those views:

    On what platform they are created? If in desktop, is the project synced to server ok?

    Could you send the eventlogs from machine that created the view to me?

    Use event viewer, navigate to "Applications and Services Logs/Trimble". Please send all the events there to me. (firstname.lastname@trimble.com)

     

    Best regards,

      Marko Myllymaa