My team have created multiple views using TCD. When we try to sync these views to view in the field in TCM or even TCW they are not visible.
This has happened multiple times and previously thought it was a server hold up. But as it keeps happening I wonder if it is something else.
Is this a known issue?
Can you please invite our support team (firstname.lastname@example.org) and Marko (@Marko Myllymaa) to the project.
cc// @Marko Myllymaa , @Ankit Sulodia
I have invited both to the project.
@Darshan Rajaram Kamat @Marko Myllymaa @Ankit Sulodia
Just to highlight an example please see comments below from engineering team:
As discussed, I created yesterday a view on Trimble desktop app (called “MFWP + SEK) that doesn’t synch and doesn’t appear on the web version. See screenshots below, the view should appear on top of the list on the web version.
Thanks for inviting me to the project.
Could you add me to one of your groups who has issues seeing views?
If you have problematic views also on other groups, please share one of those directly to me.
Even the creator of the views cannot see in other clients.
I will add you to all groups as the views are not necessarily shared with any in particular. I will also ask our views creator to share the view with you directly.
Hello @Marko Myllymaa
Any development on this issue. I have had more reported cases of this on other projects today
Sorry, not much progress on this. I would like to ask you about those views:
On what platform they are created? If in desktop, is the project synced to server ok?
Could you send the eventlogs from machine that created the view to me?
Use event viewer, navigate to "Applications and Services Logs/Trimble". Please send all the events there to me. (email@example.com)