Trimble Connect User Forum

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  • 1.  Android App Not Loading

    Posted 01-26-2020 13:02
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    I'm trying to use the Trimble Connect app (version 2.1) on Android (Pixel 3a) and having issues loading the application. On installing the app and running it first time I go through the permissions for file usage, user agreement, and then login screen.  On logged in, the application says its 'Initializing' and then goes to a white screen with logos.  See attached phone screenshot.  The app does not advance past this screen.  Closing and restarting the app along with uninstalling/reinstalling does not help.  I had the same issues with the previous app version prior to the January 23, 2020 update.