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Upload bug

  • 1.  Upload bug

    Posted 04-21-2017 08:05
      |   view attached

    When i want to upload one or more files in a specific folder, something sometimes goes wrong, for example:

    You can see on the first pic that I want to upload “ISMS-TRAMES-EXE-TZ” in the folder called “IFC”.

    From time to time, the file won’t go into the right folder, it will go in the previous folder (in this case, the folder “WIP”).


    I don't have any error message.

    Thank you


    ERREUR UPLOAD TRIMBLE.docx   216 KB 1 version

  • 2.  Re: Upload bug

    Posted 04-21-2017 09:05

    Hello Olivier,


    Thanks for asking question on our support portal. Based on the screen images attached, it looks like the check box for the WIP folder is selected at the DOE folder level, thus the WIP folder became the current location of your file upload. Please choose the Clear Selections link in the upper-right corner below the search box, and then try again to upload the files. With this, the file should get uploaded to the highlighted folder, i.e., IFC folder.


    If the problem still persists, please send an email to


    Best regards,