Hi Christian. I think Mel is right, and that there was likely a 2nd Monitor when you last used the Data Transfer and Export utilities. If you don't have access to a 2nd Monitor, a quick way to Move the Utilities back to your PC screen is this:
- Hover your Mouse over the utility icon in the Taskbar to bring up the Utility - e.g. hover over the Data Transfer icon and the "White Screen" appears
- Then Right Click on the White Screen area of the Utility
- Select Move if Available, but if Move is grayed out, select Restore, then select Move
- Use the left or right Arrow Keys depending on where the second Monitor "was" to bring the App onto your PC screen (for me my 2nd Monitor is at the right, so I used the Left Arrow to bring the Utilities back to my PC.
Images of the steps above when Hovering the mouse, then Right Clicking and getting to the Move option:
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Brendon Edge
Geospatial Support Manager
Trimble New Zealand
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Original Message:
Sent: 02-18-2022 14:17
From: christian sanchez
Subject: GPS Pathfinder Issue - Export secondary window coming up as white screen
Hi, I work for a company that uses Trimble Geo 7x units and GPS pathfinder office. I am struggling to get GPS pathfinder office 5.90 -65535 to work properly and am in need of assistance. My company's IT department doesn't know what is going on and asked me to reach out to the vendor. When I go to use the export or the transfer function a secondary window never appears. It acts like it will try and open the window but it only pops up in the bottom windows taskbar. When you hover the task bar you are not able to see the secondary window. You only see a white screen pop up. I need to use these functions daily for my job and need help with this
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christian sanchez
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