Trimble Connect User Forum

since the last online update, the measurement no longer works as before. previously you could measure from a point horizontally perfectly to a wall. currently this no longer works the point is no longer automatically grasped. we urgently need this function again.

------------------------------
Stefan Wüst
------------------------------

Hi Stefan,
Could you please let us know if you are referring to Connect Web 3D Viewer or Connect for Windows application?

Regards

------------------------------
Darshan Rajaram Kamat
------------------------------

Original Message:
Sent: 04-27-2022 04:08
From: Stefan Wüst
Subject: measurement

since the last online update, the measurement no longer works as before. previously you could measure from a point horizontally perfectly to a wall. currently this no longer works the point is no longer automatically grasped. we urgently need this function again.

------------------------------
Stefan Wüst
------------------------------

we use the online browser-based application. Here we are concerned with the measurement of pipe axes to the walls or ceilings. We have now found out that it is because of the browser. With Firefox it works, with Chrome the raw axis is not recognized.

------------------------------
Stefan Wüst
------------------------------

Original Message:
Sent: 04-28-2022 21:03
From: Darshan Rajaram Kamat
Subject: measurement

Hi Stefan,
Could you please let us know if you are referring to Connect Web 3D Viewer or Connect for Windows application?

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 04-27-2022 04:08
From: Stefan Wüst
Subject: measurement

since the last online update, the measurement no longer works as before. previously you could measure from a point horizontally perfectly to a wall. currently this no longer works the point is no longer automatically grasped. we urgently need this function again.

------------------------------
Stefan Wüst
------------------------------

Hi Stefan,
Could you please share the Project, Model details with our Support team (connect-support@trimble.com) so that we can investigate this. 

Regards

------------------------------
Darshan Rajaram Kamat
------------------------------

Original Message:
Sent: 04-28-2022 22:40
From: Stefan Wüst
Subject: measurement

we use the online browser-based application. Here we are concerned with the measurement of pipe axes to the walls or ceilings. We have now found out that it is because of the browser. With Firefox it works, with Chrome the raw axis is not recognized.

------------------------------
Stefan Wüst

Original Message:
Sent: 04-28-2022 21:03
From: Darshan Rajaram Kamat
Subject: measurement

Hi Stefan,
Could you please let us know if you are referring to Connect Web 3D Viewer or Connect for Windows application?

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 04-27-2022 04:08
From: Stefan Wüst
Subject: measurement

since the last online update, the measurement no longer works as before. previously you could measure from a point horizontally perfectly to a wall. currently this no longer works the point is no longer automatically grasped. we urgently need this function again.

------------------------------
Stefan Wüst
------------------------------

we have shared the project with support. but our request is for any project. It is not a bug in this project. Also all other projects can no longer be measured from the pipe axis to the wall or ceiling with the chrome browser.

------------------------------
Stefan Wüst
------------------------------

Original Message:
Sent: 04-29-2022 03:18
From: Darshan Rajaram Kamat
Subject: measurement

Hi Stefan,
Could you please share the Project, Model details with our Support team (connect-support@trimble.com) so that we can investigate this. 

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 04-28-2022 22:40
From: Stefan Wüst
Subject: measurement

we use the online browser-based application. Here we are concerned with the measurement of pipe axes to the walls or ceilings. We have now found out that it is because of the browser. With Firefox it works, with Chrome the raw axis is not recognized.

------------------------------
Stefan Wüst

Original Message:
Sent: 04-28-2022 21:03
From: Darshan Rajaram Kamat
Subject: measurement

Hi Stefan,
Could you please let us know if you are referring to Connect Web 3D Viewer or Connect for Windows application?

Regards

------------------------------
Darshan Rajaram Kamat

Original Message:
Sent: 04-27-2022 04:08
From: Stefan Wüst
Subject: measurement

since the last online update, the measurement no longer works as before. previously you could measure from a point horizontally perfectly to a wall. currently this no longer works the point is no longer automatically grasped. we urgently need this function again.

------------------------------
Stefan Wüst
------------------------------

Hello Stefan,

we are working on a solution for this issue in TC Web. In Trimble Connect for Desktop the measurement still works as usual.

I'll keep you updated.

------------------------------
Michael Fey
------------------------------

Original Message:
Sent: 04-27-2022 04:08
From: Stefan Wüst
Subject: measurement

since the last online update, the measurement no longer works as before. previously you could measure from a point horizontally perfectly to a wall. currently this no longer works the point is no longer automatically grasped. we urgently need this function again.

------------------------------
Stefan Wüst
------------------------------

Hello Stefan,

the Team just launched the new Version. The measurements now behave as known.

Best regards

------------------------------
Michael Fey
------------------------------

Original Message:
Sent: 04-27-2022 04:08
From: Stefan Wüst
Subject: measurement

since the last online update, the measurement no longer works as before. previously you could measure from a point horizontally perfectly to a wall. currently this no longer works the point is no longer automatically grasped. we urgently need this function again.

------------------------------
Stefan Wüst
------------------------------

Original Message:
Sent: 6/23/2022 10:26:00 AM
From: Michael Fey
Subject: RE: measurement

Hello Stefan,

the Team just launched the new Version. The measurements now behave as known.

Best regards

------------------------------
Michael Fey
------------------------------

Original Message:
Sent: 04-27-2022 04:08
From: Stefan Wüst
Subject: measurement

since the last online update, the measurement no longer works as before. previously you could measure from a point horizontally perfectly to a wall. currently this no longer works the point is no longer automatically grasped. we urgently need this function again.

------------------------------
Stefan Wüst
------------------------------