Novapoint Water & Sewer Library

FAQ: Cannot find specific part in the product library 

08-26-2021 00:02

Cannot find specific part in the product library

Problem

There is a lot of parts to navigate through in product library and it is not always that easy to find a specific part.

Solution 

  1. Remember to have the latest version of the product library installed.
    Click here to see how to install the newest version

  2. Go through all the suppliers.
    Click here if there is any problems finding the supplier

  3. Use filter function to navigate to the product.
    1. Navigate to the correct supplier
    2. Click filter
    3. Write the name of the product and click OK

    4. Use Reset filter to end the search
  4. If the product is missing, we recommend to give us feedback. We are ready to supplement the product library with more parts.
    Click here to give feedback

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