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bug in manufacturers view viewing plate attributes

  • 1.  bug in manufacturers view viewing plate attributes

    Posted 07-07-2025 13:48

    with object selection mode set to parts, if i right click a beam and click to see its attributes and then click a plate, the attributes window still display beam attributes and not plate attributes. it doesn't switch as it should.

    to view plate attributes, user has to right click the plate and click top row, only then plate attributes will display.

    very inconvinient bug.

    i hope this is the right place to submit it so it gets fixed.



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    Gena Rotenberg
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  • 2.  RE: bug in manufacturers view viewing plate attributes

    Posted 07-08-2025 08:20
    Edited by Tero Laine 07-08-2025 08:22

    That content is likely inside the Steel Fabrication IFC and not a bug inside Trimble Connect, open the full attribute name to see if that indeed is the main part profile name. To me it looks like your detailer has added extra attributes for exported objects and you can ask them to remove them when they create the IFC export.



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    Best Regards,
    T Laine
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  • 3.  RE: bug in manufacturers view viewing plate attributes

    Posted 07-08-2025 23:31
      |   view attached

    sadly no, it has nothing to do with additional attributes.

    here, without additional attributes it's the same behaviour. i attach an ifc this time



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    Gena Rotenberg
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    Attachment(s)

    zip
    ifc example.zip   719 KB 1 version
    Original Message


  • 4.  RE: bug in manufacturers view viewing plate attributes

    Posted 07-10-2025 08:23

    Use ProfileName attribute



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    Best Regards,
    T Laine
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    Original Message


  • 5.  RE: bug in manufacturers view viewing plate attributes

    Posted 07-10-2025 21:15

    what? no! this "solution" has nothing to do with my bug report, solves nothing.

    where do i report bugs to the software development team?



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    Gena Rotenberg
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    Original Message


  • 6.  RE: bug in manufacturers view viewing plate attributes

    Posted 07-16-2025 08:27

    Hi Gena Rotenberg,

    Here is a page about how to contact support: https://community.trimble.com/viewdocument/trimble-connect-support#MainCopy_ctl10_lblIsPinned

    It should reach the development team. The screenshots and your example IFC file will be helpful for them too, if you can please include them in the bug report.



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    Tibor Kovacs
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    Original Message