Trimble Connect User Forum

 View Only
Expand all | Collapse all

[Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

  • 1.  [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 02-27-2025 15:10

    Hello,

    I recently updated my Trimble Connect plugin for Revit (2023) and it immediatly introduced a bug which made the program crash on several occasion upon the first day of use.

    Whenever changing views, Trimble Connect appears to create new 3D views. It can clearly be seen in the Undo history, see below.

    Also the Trimble Connect tab also does not show at all sometimes, unclear why.

    It leads to the creation of dozens, potentially an infinite number of 3D views if you're not careful, see second picture.

    This wouldn't be so much of a problem if I could easily roll back to the previous version, but installers for previous versions are unavailable.

    As an engineer I like that things 1) do not get changed for no reason, 2) work. This update violates both these principles and I'm not sure how it ever got approved in the first place.

    Best regards,

    S.



  • 2.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 02-28-2025 09:30

    I tried upgrading to that version, and publishing a single 3D view as I did in previous version, took over 1 hour and 45 minutes and before Revit crashed. Luckily I never delete old version install files for any program and was able to downgrade to the working 1.92.1. After I downgraded and reopened my model I was able to export the view correctly in 10minutes with no error. 



    ------------------------------
    Jeff Masbruch
    ------------------------------



  • 3.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 03-05-2025 08:03

    Hi, I am having major issue with the new version as well, look like the new version use a different shared coordinate point for uploading.

    I am half way through a project,  now newly uploaded models are completely in the wrong place.

    Can you please send me the older 1.92 version install package? Email: p.pan@cassidy.co.nz

    Much appreciated.



    ------------------------------
    Petros Pan
    ------------------------------



  • 4.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 03-05-2025 08:03

    Hi, I am having issue with V2.0.6 version as well. Looks like new version use a different shared coordinate point to upload models.

    I am half way though a project, and having major issue uploading files. All newly uploaded models are in the wrong place.

    Can you please send me the older v1.92 install package as well? Email: p.pan@cassidy.co.nz

    Much appreciated.



    ------------------------------
    Petros Pan
    ------------------------------



  • 5.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 03-06-2025 03:59

    Reiterating here that Trimble should fix this glaring issue.

    Not only is it not working properly, making Revit crash etc. but even when it does the interface is completely unusable, as you can't even select a file when uploading and can't see the other files uploaded on a project. The interface is also much worse. Please Trimble roll back to the old normal version, we are all losing precious time here.



    ------------------------------
    Sylvain Saubier Immostef
    ------------------------------



  • 6.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 03-10-2025 01:21

    Hi,

    All , I see is problems with the way BIM models are handled.

    Is it not better to rather use IFC format. 

    I'm amazed at how things are constantly changing and all the problems that people have. Rather move over to IFC format and then stop making updates all the time.

    With surveying and BIM software , there isn't many things that change over the years, Its not as if there are new inventions every few weeks or months. 

    Cheers

    Andrew



    ------------------------------
    Andrew Newmarch
    ------------------------------



  • 7.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 03-10-2025 07:24

    >Is it not better to rather use IFC format. 

    It's not in a lot of cases. Clients just love to have a link they can open from any browser on any device, without having to install another program. It's also much simpler to send and update in real time--quite  a different use from IFC.



    ------------------------------
    Sylvain Saubier Immostef
    ------------------------------



  • 8.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 03-10-2025 09:31

    It just that I see so many problems from so many people, I'm thinking there needs to be a better way of doing things.

    I can't even use the desktop version of Trimble connect unless there is an active internet connection, and I don't even need to share with anybody. The BIM model is even on my own PC.

    Trimble connect also seems to hang randomly and its constantly trying to upload to a server someplace.

    I once did try and use an iPad and sign in , none of my BIM models are there.

     

     

     

     






  • 9.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 03-10-2025 10:37
    Edited by Doug Elliott 03-13-2025 11:15

    Hi Sylvain,

    I work on the Trimble Connect Revit Publisher team. We are looking into the issues you reported and others on this thread. I'm sure we will be reaching out for more information from you and the crew on this thread.

    Here are the 1.92.1 versions of the TC Revit Publisher if you wish to downgrade:

    For TC Revit Publisher v1.92.1 which preceded v2.0

    TrimbleConnectForRevit2021_v1.92.1.msi

    TrimbleConnectForRevit2022_v1.92.1.msi

    TrimbleConnectForRevit2023_v1.92.1.msi

    TrimbleConnectForRevit2024_v1.92.1.msi



    ------------------------------
    Doug Elliott
    ------------------------------



  • 10.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 03-11-2025 01:20

    Hello,

    Thank you Doug.

    However these AWS resources (1) need an account to be hypothetically accessed, (2) seem to not be publicly available: API response says "Access Denied".

    Best regards,
    S.



    ------------------------------
    Sylvain Saubier Immostef
    ------------------------------



  • 11.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 03-11-2025 08:42
    Hi,

    Please try those downloads again. And also please file a support ticket with Trimble Connect for any issues you encounter. That's how we can better assist you!!

    --

    _____________________________

    Doug Elliott

    Product Manager, MEP Fab

    Trimble, Inc

    720-202-0237 Mobile 






  • 12.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 03-12-2025 01:39

    Hello,

    I am still asked to log into AWS, and still getting "Access Denied".

    The Help Center mentions this forum only under "Support", which is why I posted here.
    I had to use Google to find the (I guess?) correct support form page, which I completed and sent.

    Best regards,
    S.



    ------------------------------
    Syl S.
    ------------------------------



  • 13.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 03-13-2025 11:17

    Sorry, not sure why the links were not originally working, but all of them for Trimble Connect for Revit are now working. 



    ------------------------------
    Doug Elliott
    ------------------------------



  • 14.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 03-14-2025 01:30

    Okay thanks, I was able to downgrade.



    ------------------------------
    Syl S.
    ------------------------------



  • 15.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 04-02-2025 01:05

    Hi Syl,

    This issue has been resolved with the latest release: 
    Trimble Connect for Revit 2.00.7 | Release Notes | April 1, 2025

    In the future, we recommend contacting your Trimble Customer Support representative when you run into issues like this. Doing so will improve our ability to resolve the issue and keep you informed on the progress.



    ------------------------------
    Bart van Es
    ------------------------------



  • 16.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 04-02-2025 03:34
    Hi Bart,

    Just checking.

    I can get my hands on the Revit BIM model but have never been able to import into Trimble Connect desktop version.
    It looks like it's importing but after a few days , I pull the plug.
    If I get this same BIM model but in Navisworks format then it imports into Trimble Connect with no problems.

    Are you saying that the only way to get Revit  BIM models into Trimble Connect is to install plugin software to Revit and then export from Revit.

    So am I correct in thinking that Trimble Connect is not able to import Revit BIM models if my client publishes the Revit model.







    Sent from Outlook for iOS





  • 17.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 04-02-2025 05:07

    Hi Andrew,


    The ability to upload Revit files with Trimble Connect Desktop is a beta feature, which does not support all Revit versions. We recommend using the Trimble Connect for Revit add-in, as this supports the latest Revit versions and provides the best quality.

    To upload models with the add-in, one indeed has to run it from within the Revit environment. You could do this yourself, or instruct your client to publish directly to your project. 



    ------------------------------
    Bart van Es
    ------------------------------



  • 18.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 04-02-2025 05:48
    Thanks Bart,

    I don't think the client would install plugins just for me. They publish the Revit and Navisworks models and expect people to use them.

    Sent from Outlook for iOS





  • 19.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 04-02-2025 06:21

    Hi Andrew,

    In that case, the following 2 solutions might work for you:

    1. Ask your client for an IFC, which can be loaded in Connect without Revit.
    2. Use Revit in Viewer Mode, which does not require a license. It will allow you to use most functionality, with the limitation that you can't save the model, nor export it after making changes. 



    ------------------------------
    Bart van Es
    ------------------------------



  • 20.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 04-02-2025 07:10

    Hi Bart,

    I need the BIM model so I can export specific areas to the Trimble survey controller for setting out and building everything contained in the model.


    From what I understand, Revit can export to IFC, but the file sizes are extremely large. The current Revit model is 1.4 GB, and I doubt anyone has attempted an IFC export of this size. In contrast, the Navisworks file is around 500 MB and imports into Trimble Connect Desktop without any issues.

    Trimble Connect does not support exporting to IFC format or even DXF


    One of the most critical aspects of the BIM model is the ability to click on points and extract their coordinates. Unfortunately, most free BIM viewers seem reluctant to provide this functionality. Even Trimble Connect does not allow users to export coordinates or setting-out points.


    Another frustration is that Trimble Connect Desktop requires an internet connection to function.


    In the past, things were much simpler with conventional drawings that included setting-out points (SOPs). You could just use those to build the project. Even better was receiving a DXF file, which could be imported into any CAD system or survey instrument.


    Now, BIM models are often locked into specific software platforms that are prohibitively expensive. The costs have risen so much that these platforms are now only available as rentals. Software vendors go to great lengths to restrict access to BIM models, ensuring that only their proprietary software can be used.



    Sent from Outlook for iOS





  • 21.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 04-06-2025 21:33
    Edited by Ben Broad 04-06-2025 21:48

    Hi Andrew,

    I would second Bart's recommend to utilize IFC, which is designed as an opensource exchange format and is widely supported.  If size is a concern there is an IFCZIP format that utilises a higher level of compression to bring the file size down closer to Navisworks.  Trimble Connect supports both IFC and IFCZIP and can handle models of that size fairly comfortably.  I'm not sure what survey controller software you are running but if it is Trimble Access or FieldLink then either of these can load a model from Trimble Connect and you can pick points straight off the model for stakeout in the field.

    But if you are doing a lot of setting out jobs and you really want to invest in BIM to streamline creation of setout points you might want to look at our Trimble Field Points product.  This is a plugin for Revit that has a range of smart point creation workflows: https://www.trimble.com/en/products/building-construction-field-systems/field-points

    FieldPoints is more aimed at construction setout where you might have 400 hanger penetrations you need to set out on a deck - so it lets you easily create these points in bulk.  But nothing stopping you for using it for more traditional survey applications.

    I'd recommend getting in touch with your local Trimble reseller - they should be able to help you figure out the right approach.



    ------------------------------
    Ben Broad
    ------------------------------



  • 22.  RE: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

    Posted 04-07-2025 02:21

     

    Hi Ben,

    I'm using Trimble Access on a TSC5 controller, and I've encountered a few recurring issues when working with BIM models, particularly when trying to get them into a usable format on the controller or exported to IFC format.

    Here's the breakdown:

    1. Revit files cannot be imported into Trimble Connect. I've tried multiple times over the past two years without success.
    2. The same BIM model, when exported in Navisworks format, can be imported into Trimble Connect.
    3. Trimble Connect doesn't support exporting to IFC or even DXF format.
    4. The desktop version of Trimble Connect won't function without an active internet connection.

    In short, unless you have both an active internet connection and your own copy of Revit, it's extremely difficult to convert the BIM model into IFC format.

    Once I manage to import the Navisworks file into Trimble Connect, it gets saved as a TRB file. I can then break this file into smaller areas of interest. However, anything over 10 MB causes performance issues in Trimble Access-it slows down to the point where even basic tasks like resections become problematic.

    That said, once these smaller TRB files are uploaded to the controller, I'm able to perform setting-out tasks effectively and bring the BIM model to life in the field.

     

    Kind Regards

    Andrew