Trimble Connect User Forum

Hello,

I recently updated my Trimble Connect plugin for Revit (2023) and it immediatly introduced a bug which made the program crash on several occasion upon the first day of use.

Whenever changing views, Trimble Connect appears to create new 3D views. It can clearly be seen in the Undo history, see below.

Also the Trimble Connect tab also does not show at all sometimes, unclear why.

It leads to the creation of dozens, potentially an infinite number of 3D views if you're not careful, see second picture.

This wouldn't be so much of a problem if I could easily roll back to the previous version, but installers for previous versions are unavailable.

As an engineer I like that things 1) do not get changed for no reason, 2) work. This update violates both these principles and I'm not sure how it ever got approved in the first place.

Best regards,

S.

I tried upgrading to that version, and publishing a single 3D view as I did in previous version, took over 1 hour and 45 minutes and before Revit crashed. Luckily I never delete old version install files for any program and was able to downgrade to the working 1.92.1. After I downgraded and reopened my model I was able to export the view correctly in 10minutes with no error. 

Hello,

I recently updated my Trimble Connect plugin for Revit (2023) and it immediatly introduced a bug which made the program crash on several occasion upon the first day of use.

Whenever changing views, Trimble Connect appears to create new 3D views. It can clearly be seen in the Undo history, see below.

Also the Trimble Connect tab also does not show at all sometimes, unclear why.

It leads to the creation of dozens, potentially an infinite number of 3D views if you're not careful, see second picture.

This wouldn't be so much of a problem if I could easily roll back to the previous version, but installers for previous versions are unavailable.

As an engineer I like that things 1) do not get changed for no reason, 2) work. This update violates both these principles and I'm not sure how it ever got approved in the first place.

Best regards,

S.

I tried upgrading to that version, and publishing a single 3D view as I did in previous version, took over 1 hour and 45 minutes and before Revit crashed. Luckily I never delete old version install files for any program and was able to downgrade to the working 1.92.1. After I downgraded and reopened my model I was able to export the view correctly in 10minutes with no error. 

Hello,

I recently updated my Trimble Connect plugin for Revit (2023) and it immediatly introduced a bug which made the program crash on several occasion upon the first day of use.

Whenever changing views, Trimble Connect appears to create new 3D views. It can clearly be seen in the Undo history, see below.

Also the Trimble Connect tab also does not show at all sometimes, unclear why.

It leads to the creation of dozens, potentially an infinite number of 3D views if you're not careful, see second picture.

This wouldn't be so much of a problem if I could easily roll back to the previous version, but installers for previous versions are unavailable.

As an engineer I like that things 1) do not get changed for no reason, 2) work. This update violates both these principles and I'm not sure how it ever got approved in the first place.

Best regards,

S.

Hello,

I recently updated my Trimble Connect plugin for Revit (2023) and it immediatly introduced a bug which made the program crash on several occasion upon the first day of use.

Whenever changing views, Trimble Connect appears to create new 3D views. It can clearly be seen in the Undo history, see below.

Also the Trimble Connect tab also does not show at all sometimes, unclear why.

It leads to the creation of dozens, potentially an infinite number of 3D views if you're not careful, see second picture.

This wouldn't be so much of a problem if I could easily roll back to the previous version, but installers for previous versions are unavailable.

As an engineer I like that things 1) do not get changed for no reason, 2) work. This update violates both these principles and I'm not sure how it ever got approved in the first place.

Best regards,

S.

Reiterating here that Trimble should fix this glaring issue.

Not only is it not working properly, making Revit crash etc. but even when it does the interface is completely unusable, as you can't even select a file when uploading and can't see the other files uploaded on a project. The interface is also much worse. Please Trimble roll back to the old normal version, we are all losing precious time here.

Hello,

I recently updated my Trimble Connect plugin for Revit (2023) and it immediatly introduced a bug which made the program crash on several occasion upon the first day of use.

Whenever changing views, Trimble Connect appears to create new 3D views. It can clearly be seen in the Undo history, see below.

Also the Trimble Connect tab also does not show at all sometimes, unclear why.

It leads to the creation of dozens, potentially an infinite number of 3D views if you're not careful, see second picture.

This wouldn't be so much of a problem if I could easily roll back to the previous version, but installers for previous versions are unavailable.

As an engineer I like that things 1) do not get changed for no reason, 2) work. This update violates both these principles and I'm not sure how it ever got approved in the first place.

Best regards,

S.

Hi,

All , I see is problems with the way BIM models are handled.

Is it not better to rather use IFC format. 

I'm amazed at how things are constantly changing and all the problems that people have. Rather move over to IFC format and then stop making updates all the time.

With surveying and BIM software , there isn't many things that change over the years, Its not as if there are new inventions every few weeks or months. 

Cheers

Andrew

Reiterating here that Trimble should fix this glaring issue.

Not only is it not working properly, making Revit crash etc. but even when it does the interface is completely unusable, as you can't even select a file when uploading and can't see the other files uploaded on a project. The interface is also much worse. Please Trimble roll back to the old normal version, we are all losing precious time here.

Hello,

I recently updated my Trimble Connect plugin for Revit (2023) and it immediatly introduced a bug which made the program crash on several occasion upon the first day of use.

Whenever changing views, Trimble Connect appears to create new 3D views. It can clearly be seen in the Undo history, see below.

Also the Trimble Connect tab also does not show at all sometimes, unclear why.

It leads to the creation of dozens, potentially an infinite number of 3D views if you're not careful, see second picture.

This wouldn't be so much of a problem if I could easily roll back to the previous version, but installers for previous versions are unavailable.

As an engineer I like that things 1) do not get changed for no reason, 2) work. This update violates both these principles and I'm not sure how it ever got approved in the first place.

Best regards,

S.

>Is it not better to rather use IFC format. 

It's not in a lot of cases. Clients just love to have a link they can open from any browser on any device, without having to install another program. It's also much simpler to send and update in real time--quite  a different use from IFC.

Hi,

All , I see is problems with the way BIM models are handled.

Is it not better to rather use IFC format. 

I'm amazed at how things are constantly changing and all the problems that people have. Rather move over to IFC format and then stop making updates all the time.

With surveying and BIM software , there isn't many things that change over the years, Its not as if there are new inventions every few weeks or months. 

Cheers

Andrew

Reiterating here that Trimble should fix this glaring issue.

Not only is it not working properly, making Revit crash etc. but even when it does the interface is completely unusable, as you can't even select a file when uploading and can't see the other files uploaded on a project. The interface is also much worse. Please Trimble roll back to the old normal version, we are all losing precious time here.

Hello,

I recently updated my Trimble Connect plugin for Revit (2023) and it immediatly introduced a bug which made the program crash on several occasion upon the first day of use.

Whenever changing views, Trimble Connect appears to create new 3D views. It can clearly be seen in the Undo history, see below.

Also the Trimble Connect tab also does not show at all sometimes, unclear why.

It leads to the creation of dozens, potentially an infinite number of 3D views if you're not careful, see second picture.

This wouldn't be so much of a problem if I could easily roll back to the previous version, but installers for previous versions are unavailable.

As an engineer I like that things 1) do not get changed for no reason, 2) work. This update violates both these principles and I'm not sure how it ever got approved in the first place.

Best regards,

S.

Hello,

I recently updated my Trimble Connect plugin for Revit (2023) and it immediatly introduced a bug which made the program crash on several occasion upon the first day of use.

Whenever changing views, Trimble Connect appears to create new 3D views. It can clearly be seen in the Undo history, see below.

Also the Trimble Connect tab also does not show at all sometimes, unclear why.

It leads to the creation of dozens, potentially an infinite number of 3D views if you're not careful, see second picture.

This wouldn't be so much of a problem if I could easily roll back to the previous version, but installers for previous versions are unavailable.

As an engineer I like that things 1) do not get changed for no reason, 2) work. This update violates both these principles and I'm not sure how it ever got approved in the first place.

Best regards,

S.

Hi Sylvain,

I work on the Trimble Connect Revit Publisher team. We are looking into the issues you reported and others on this thread. I'm sure we will be reaching out for more information from you and the crew on this thread.

Here are the 1.92.1 versions of the TC Revit Publisher if you wish to downgrade:

For TC Revit Publisher v1.92.1 which preceded v2.0

TrimbleConnectForRevit2021_v1.92.1.msi

TrimbleConnectForRevit2022_v1.92.1.msi

TrimbleConnectForRevit2023_v1.92.1.msi

TrimbleConnectForRevit2024_v1.92.1.msi

------------------------------
Doug Elliott

Original Message:
Sent: 02-21-2025 04:09
From: Sylvain Saubier Immostef
Subject: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

Hello,

I recently updated my Trimble Connect plugin for Revit (2023) and it immediatly introduced a bug which made the program crash on several occasion upon the first day of use.

Whenever changing views, Trimble Connect appears to create new 3D views. It can clearly be seen in the Undo history, see below.

Also the Trimble Connect tab also does not show at all sometimes, unclear why.

It leads to the creation of dozens, potentially an infinite number of 3D views if you're not careful, see second picture.

This wouldn't be so much of a problem if I could easily roll back to the previous version, but installers for previous versions are unavailable.

As an engineer I like that things 1) do not get changed for no reason, 2) work. This update violates both these principles and I'm not sure how it ever got approved in the first place.

Best regards,

S.

Hello,

Thank you Doug.

However these AWS resources (1) need an account to be hypothetically accessed, (2) seem to not be publicly available: API response says "Access Denied".

Best regards,
S.

Hi Sylvain,

I work on the Trimble Connect Revit Publisher team. We are looking into the issues you reported and others on this thread. I'm sure we will be reaching out for more information from you and the crew on this thread.

Here are the 1.92.1 versions of the TC Revit Publisher if you wish to downgrade:

For TC Revit Publisher v1.92.1 which preceded v2.0

TrimbleConnectForRevit2021_v1.92.1.msi

TrimbleConnectForRevit2022_v1.92.1.msi

TrimbleConnectForRevit2023_v1.92.1.msi

TrimbleConnectForRevit2024_v1.92.1.msi

------------------------------
Doug Elliott

Original Message:
Sent: 02-21-2025 04:09
From: Sylvain Saubier Immostef
Subject: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

Hello,

I recently updated my Trimble Connect plugin for Revit (2023) and it immediatly introduced a bug which made the program crash on several occasion upon the first day of use.

Whenever changing views, Trimble Connect appears to create new 3D views. It can clearly be seen in the Undo history, see below.

Also the Trimble Connect tab also does not show at all sometimes, unclear why.

It leads to the creation of dozens, potentially an infinite number of 3D views if you're not careful, see second picture.

This wouldn't be so much of a problem if I could easily roll back to the previous version, but installers for previous versions are unavailable.

As an engineer I like that things 1) do not get changed for no reason, 2) work. This update violates both these principles and I'm not sure how it ever got approved in the first place.

Best regards,

S.

Hello,

Thank you Doug.

However these AWS resources (1) need an account to be hypothetically accessed, (2) seem to not be publicly available: API response says "Access Denied".

Best regards,
S.

Hi Sylvain,

I work on the Trimble Connect Revit Publisher team. We are looking into the issues you reported and others on this thread. I'm sure we will be reaching out for more information from you and the crew on this thread.

Here are the 1.92.1 versions of the TC Revit Publisher if you wish to downgrade:

For TC Revit Publisher v1.92.1 which preceded v2.0

TrimbleConnectForRevit2021_v1.92.1.msi

TrimbleConnectForRevit2022_v1.92.1.msi

TrimbleConnectForRevit2023_v1.92.1.msi

TrimbleConnectForRevit2024_v1.92.1.msi

------------------------------
Doug Elliott

Original Message:
Sent: 02-21-2025 04:09
From: Sylvain Saubier Immostef
Subject: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

Hello,

I recently updated my Trimble Connect plugin for Revit (2023) and it immediatly introduced a bug which made the program crash on several occasion upon the first day of use.

Whenever changing views, Trimble Connect appears to create new 3D views. It can clearly be seen in the Undo history, see below.

Also the Trimble Connect tab also does not show at all sometimes, unclear why.

It leads to the creation of dozens, potentially an infinite number of 3D views if you're not careful, see second picture.

This wouldn't be so much of a problem if I could easily roll back to the previous version, but installers for previous versions are unavailable.

As an engineer I like that things 1) do not get changed for no reason, 2) work. This update violates both these principles and I'm not sure how it ever got approved in the first place.

Best regards,

S.

Hi Sylvain,

I work on the Trimble Connect Revit Publisher team. We are looking into the issues you reported and others on this thread. I'm sure we will be reaching out for more information from you and the crew on this thread.

Here are the 1.92.1 versions of the TC Revit Publisher if you wish to downgrade:

For TC Revit Publisher v1.92.1 which preceded v2.0

TrimbleConnectForRevit2021_v1.92.1.msi

TrimbleConnectForRevit2022_v1.92.1.msi

TrimbleConnectForRevit2023_v1.92.1.msi

TrimbleConnectForRevit2024_v1.92.1.msi

------------------------------
Doug Elliott

Original Message:
Sent: 02-21-2025 04:09
From: Sylvain Saubier Immostef
Subject: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

Hello,

I recently updated my Trimble Connect plugin for Revit (2023) and it immediatly introduced a bug which made the program crash on several occasion upon the first day of use.

Whenever changing views, Trimble Connect appears to create new 3D views. It can clearly be seen in the Undo history, see below.

Also the Trimble Connect tab also does not show at all sometimes, unclear why.

It leads to the creation of dozens, potentially an infinite number of 3D views if you're not careful, see second picture.

This wouldn't be so much of a problem if I could easily roll back to the previous version, but installers for previous versions are unavailable.

As an engineer I like that things 1) do not get changed for no reason, 2) work. This update violates both these principles and I'm not sure how it ever got approved in the first place.

Best regards,

S.

Sorry, not sure why the links were not originally working, but all of them for Trimble Connect for Revit are now working. 

Hi Sylvain,

I work on the Trimble Connect Revit Publisher team. We are looking into the issues you reported and others on this thread. I'm sure we will be reaching out for more information from you and the crew on this thread.

Here are the 1.92.1 versions of the TC Revit Publisher if you wish to downgrade:

For TC Revit Publisher v1.92.1 which preceded v2.0

TrimbleConnectForRevit2021_v1.92.1.msi

TrimbleConnectForRevit2022_v1.92.1.msi

TrimbleConnectForRevit2023_v1.92.1.msi

TrimbleConnectForRevit2024_v1.92.1.msi

------------------------------
Doug Elliott

Original Message:
Sent: 02-21-2025 04:09
From: Sylvain Saubier Immostef
Subject: [Bug] Trimble Connect plugin v2.0.6 creates random 3D views (Revit 2023)

Hello,

I recently updated my Trimble Connect plugin for Revit (2023) and it immediatly introduced a bug which made the program crash on several occasion upon the first day of use.

Whenever changing views, Trimble Connect appears to create new 3D views. It can clearly be seen in the Undo history, see below.

Also the Trimble Connect tab also does not show at all sometimes, unclear why.

It leads to the creation of dozens, potentially an infinite number of 3D views if you're not careful, see second picture.

This wouldn't be so much of a problem if I could easily roll back to the previous version, but installers for previous versions are unavailable.

As an engineer I like that things 1) do not get changed for no reason, 2) work. This update violates both these principles and I'm not sure how it ever got approved in the first place.

Best regards,

S.