Mapping and GIS Solutions Community

I'm using a Catalyst DA1 with a Samsung Galaxy S4 tablet that is running Android 10. I have no problem when connecting with TMM and finding satellites.  When I go to Field Maps it says that it can't locate a GPS signal.  I used a Catalyst DA2 with the tablet and there were no issues.  Then I used the DA1 with an Android phone running Android 12 and there were no issues.  Is there an issue with the DA1 and Android 10?

------------------------------
Andrew Guardi
------------------------------

Hi Andrew,

The Catalyst DA1 is not supported directly from Field Maps, you should enable TMM as the Mock Location provider in your Android settings and use the Integrated Location Provider in Field Maps. See here for more information on location sharing in Field Maps.

Best regards,

------------------------------
Mark Kellaway
------------------------------

Original Message:
Sent: 06-22-2022 08:46
From: Andrew Guardi
Subject: Catalyst DA1 and Android 10 issues with Field Maps

I'm using a Catalyst DA1 with a Samsung Galaxy S4 tablet that is running Android 10. I have no problem when connecting with TMM and finding satellites.  When I go to Field Maps it says that it can't locate a GPS signal.  I used a Catalyst DA2 with the tablet and there were no issues.  Then I used the DA1 with an Android phone running Android 12 and there were no issues.  Is there an issue with the DA1 and Android 10?

------------------------------
Andrew Guardi
------------------------------

I have all those settings completed on the TMM and in Field Maps.  The RTK is fixed to sub-foot in the TMM.  When I then open Field Maps and open to one of my maps it is not able to locate the GPS and Field Maps freezes up. 

I tried opening Field Maps first and then opening TMM.  Then the location in Field Maps bounced around with no better that 80ft accuracy.

------------------------------
Andrew Guardi
------------------------------

Original Message:
Sent: 06-26-2022 14:46
From: Mark Kellaway
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Hi Andrew,

The Catalyst DA1 is not supported directly from Field Maps, you should enable TMM as the Mock Location provider in your Android settings and use the Integrated Location Provider in Field Maps. See here for more information on location sharing in Field Maps.

Best regards,

------------------------------
Mark Kellaway

Original Message:
Sent: 06-22-2022 08:46
From: Andrew Guardi
Subject: Catalyst DA1 and Android 10 issues with Field Maps

I'm using a Catalyst DA1 with a Samsung Galaxy S4 tablet that is running Android 10. I have no problem when connecting with TMM and finding satellites.  When I go to Field Maps it says that it can't locate a GPS signal.  I used a Catalyst DA2 with the tablet and there were no issues.  Then I used the DA1 with an Android phone running Android 12 and there were no issues.  Is there an issue with the DA1 and Android 10?

------------------------------
Andrew Guardi
------------------------------

Andrew,

Please confirm that you have Developer options enabled on your S4 and that you have selected Trimble Mobile Manager as the Mock location app, to reiterate these are the steps to follow:

• First you need to open TMM and connect to the DA1.
• Next go to the 'Application settings' in TMM and ensure that the 'Share location' is setup and enabled. In this step you must select Trimble Mobile Manager as your Mock location provider.
• Next, with TMM still running and connected to the DA1, go to Esri Field Maps, click on your profile and select 'Provider', then select 'Integrated' (do NOT select DA1 if it is available in the list)

You should find that you are receiving accurate positions in Field Maps if you follow these steps. One thing to check is that Google Maps is showing an accurate position, this will show that TMM is feeding the location to location services on the device, which is what the 'Integrated' option on Field Maps uses.

Regards,

------------------------------
Mark Kellaway
------------------------------

Original Message:
Sent: 06-27-2022 07:58
From: Andrew Guardi
Subject: Catalyst DA1 and Android 10 issues with Field Maps

I have all those settings completed on the TMM and in Field Maps.  The RTK is fixed to sub-foot in the TMM.  When I then open Field Maps and open to one of my maps it is not able to locate the GPS and Field Maps freezes up. 

I tried opening Field Maps first and then opening TMM.  Then the location in Field Maps bounced around with no better that 80ft accuracy.

------------------------------
Andrew Guardi

Original Message:
Sent: 06-26-2022 14:46
From: Mark Kellaway
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Hi Andrew,

The Catalyst DA1 is not supported directly from Field Maps, you should enable TMM as the Mock Location provider in your Android settings and use the Integrated Location Provider in Field Maps. See here for more information on location sharing in Field Maps.

Best regards,

------------------------------
Mark Kellaway

Original Message:
Sent: 06-22-2022 08:46
From: Andrew Guardi
Subject: Catalyst DA1 and Android 10 issues with Field Maps

I'm using a Catalyst DA1 with a Samsung Galaxy S4 tablet that is running Android 10. I have no problem when connecting with TMM and finding satellites.  When I go to Field Maps it says that it can't locate a GPS signal.  I used a Catalyst DA2 with the tablet and there were no issues.  Then I used the DA1 with an Android phone running Android 12 and there were no issues.  Is there an issue with the DA1 and Android 10?

------------------------------
Andrew Guardi
------------------------------

Mark,

I have completed the steps as you have laid them out and when I open Field Maps it says GPS location not available.  Google Maps showed an accurate position.

As a test I tried using ArcCollector and the accuracy was 11 inches.

------------------------------
Andrew Guardi
------------------------------

Original Message:
Sent: 06-27-2022 21:04
From: Mark Kellaway
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Andrew,

Please confirm that you have Developer options enabled on your S4 and that you have selected Trimble Mobile Manager as the Mock location app, to reiterate these are the steps to follow:

• First you need to open TMM and connect to the DA1.
• Next go to the 'Application settings' in TMM and ensure that the 'Share location' is setup and enabled. In this step you must select Trimble Mobile Manager as your Mock location provider.
• Next, with TMM still running and connected to the DA1, go to Esri Field Maps, click on your profile and select 'Provider', then select 'Integrated' (do NOT select DA1 if it is available in the list)

You should find that you are receiving accurate positions in Field Maps if you follow these steps. One thing to check is that Google Maps is showing an accurate position, this will show that TMM is feeding the location to location services on the device, which is what the 'Integrated' option on Field Maps uses.

Regards,

------------------------------
Mark Kellaway

Original Message:
Sent: 06-27-2022 07:58
From: Andrew Guardi
Subject: Catalyst DA1 and Android 10 issues with Field Maps

I have all those settings completed on the TMM and in Field Maps.  The RTK is fixed to sub-foot in the TMM.  When I then open Field Maps and open to one of my maps it is not able to locate the GPS and Field Maps freezes up. 

I tried opening Field Maps first and then opening TMM.  Then the location in Field Maps bounced around with no better that 80ft accuracy.

------------------------------
Andrew Guardi

Original Message:
Sent: 06-26-2022 14:46
From: Mark Kellaway
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Hi Andrew,

The Catalyst DA1 is not supported directly from Field Maps, you should enable TMM as the Mock Location provider in your Android settings and use the Integrated Location Provider in Field Maps. See here for more information on location sharing in Field Maps.

Best regards,

------------------------------
Mark Kellaway

Original Message:
Sent: 06-22-2022 08:46
From: Andrew Guardi
Subject: Catalyst DA1 and Android 10 issues with Field Maps

I'm using a Catalyst DA1 with a Samsung Galaxy S4 tablet that is running Android 10. I have no problem when connecting with TMM and finding satellites.  When I go to Field Maps it says that it can't locate a GPS signal.  I used a Catalyst DA2 with the tablet and there were no issues.  Then I used the DA1 with an Android phone running Android 12 and there were no issues.  Is there an issue with the DA1 and Android 10?

------------------------------
Andrew Guardi
------------------------------

Andrew,

I believe you are missing something here. You NEED to have the slider bar on within TMM and running. That is the first step. Assuming that yo have TMM location sharing on already and Mock Locations Enabled within your android developer settings, then you can open ESRI Field maps. Again, like Mark said, you want to select internal versus the DA1. I run this setup all the time for trainings and support purposes. You DO NOT want to open Field Maps first. Also, make sure that TMM and Field Maps are both up-to-date. I believe there was a Field maps update in the last 2 weeks. Lastly, be sure that Google and Google Chrome are both up-to-date via the Play store as well. I have found that when Chrome is not up-to-date, that it can cause login issues.

------------------------------
Zach Edwards
------------------------------

Original Message:
Sent: 06-28-2022 08:16
From: Andrew Guardi
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Mark,

I have completed the steps as you have laid them out and when I open Field Maps it says GPS location not available.  Google Maps showed an accurate position.

As a test I tried using ArcCollector and the accuracy was 11 inches.

------------------------------
Andrew Guardi

Original Message:
Sent: 06-27-2022 21:04
From: Mark Kellaway
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Andrew,

Please confirm that you have Developer options enabled on your S4 and that you have selected Trimble Mobile Manager as the Mock location app, to reiterate these are the steps to follow:

• First you need to open TMM and connect to the DA1.
• Next go to the 'Application settings' in TMM and ensure that the 'Share location' is setup and enabled. In this step you must select Trimble Mobile Manager as your Mock location provider.
• Next, with TMM still running and connected to the DA1, go to Esri Field Maps, click on your profile and select 'Provider', then select 'Integrated' (do NOT select DA1 if it is available in the list)

You should find that you are receiving accurate positions in Field Maps if you follow these steps. One thing to check is that Google Maps is showing an accurate position, this will show that TMM is feeding the location to location services on the device, which is what the 'Integrated' option on Field Maps uses.

Regards,

------------------------------
Mark Kellaway

Original Message:
Sent: 06-27-2022 07:58
From: Andrew Guardi
Subject: Catalyst DA1 and Android 10 issues with Field Maps

I have all those settings completed on the TMM and in Field Maps.  The RTK is fixed to sub-foot in the TMM.  When I then open Field Maps and open to one of my maps it is not able to locate the GPS and Field Maps freezes up. 

I tried opening Field Maps first and then opening TMM.  Then the location in Field Maps bounced around with no better that 80ft accuracy.

------------------------------
Andrew Guardi

Original Message:
Sent: 06-26-2022 14:46
From: Mark Kellaway
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Hi Andrew,

The Catalyst DA1 is not supported directly from Field Maps, you should enable TMM as the Mock Location provider in your Android settings and use the Integrated Location Provider in Field Maps. See here for more information on location sharing in Field Maps.

Best regards,

------------------------------
Mark Kellaway

Original Message:
Sent: 06-22-2022 08:46
From: Andrew Guardi
Subject: Catalyst DA1 and Android 10 issues with Field Maps

I'm using a Catalyst DA1 with a Samsung Galaxy S4 tablet that is running Android 10. I have no problem when connecting with TMM and finding satellites.  When I go to Field Maps it says that it can't locate a GPS signal.  I used a Catalyst DA2 with the tablet and there were no issues.  Then I used the DA1 with an Android phone running Android 12 and there were no issues.  Is there an issue with the DA1 and Android 10?

------------------------------
Andrew Guardi
------------------------------

Hi, this was really helpful. I would just like to clarify if the device location should be turned off for this?

------------------------------
Annalie Agad
------------------------------

Original Message:
Sent: 06-27-2022 21:04
From: Mark Kellaway
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Andrew,

Please confirm that you have Developer options enabled on your S4 and that you have selected Trimble Mobile Manager as the Mock location app, to reiterate these are the steps to follow:

• First you need to open TMM and connect to the DA1.
• Next go to the 'Application settings' in TMM and ensure that the 'Share location' is setup and enabled. In this step you must select Trimble Mobile Manager as your Mock location provider.
• Next, with TMM still running and connected to the DA1, go to Esri Field Maps, click on your profile and select 'Provider', then select 'Integrated' (do NOT select DA1 if it is available in the list)

You should find that you are receiving accurate positions in Field Maps if you follow these steps. One thing to check is that Google Maps is showing an accurate position, this will show that TMM is feeding the location to location services on the device, which is what the 'Integrated' option on Field Maps uses.

Regards,

------------------------------
Mark Kellaway

Original Message:
Sent: 06-27-2022 07:58
From: Andrew Guardi
Subject: Catalyst DA1 and Android 10 issues with Field Maps

I have all those settings completed on the TMM and in Field Maps.  The RTK is fixed to sub-foot in the TMM.  When I then open Field Maps and open to one of my maps it is not able to locate the GPS and Field Maps freezes up. 

I tried opening Field Maps first and then opening TMM.  Then the location in Field Maps bounced around with no better that 80ft accuracy.

------------------------------
Andrew Guardi

Original Message:
Sent: 06-26-2022 14:46
From: Mark Kellaway
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Hi Andrew,

The Catalyst DA1 is not supported directly from Field Maps, you should enable TMM as the Mock Location provider in your Android settings and use the Integrated Location Provider in Field Maps. See here for more information on location sharing in Field Maps.

Best regards,

------------------------------
Mark Kellaway

Original Message:
Sent: 06-22-2022 08:46
From: Andrew Guardi
Subject: Catalyst DA1 and Android 10 issues with Field Maps

I'm using a Catalyst DA1 with a Samsung Galaxy S4 tablet that is running Android 10. I have no problem when connecting with TMM and finding satellites.  When I go to Field Maps it says that it can't locate a GPS signal.  I used a Catalyst DA2 with the tablet and there were no issues.  Then I used the DA1 with an Android phone running Android 12 and there were no issues.  Is there an issue with the DA1 and Android 10?

------------------------------
Andrew Guardi
------------------------------

Yes, Location should be turned ON in the Android settings.

------------------------------
Reid Joy
------------------------------

Original Message:
Sent: 08-30-2022 04:38
From: Annalie Agad
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Hi, this was really helpful. I would just like to clarify if the device location should be turned off for this?

------------------------------
Annalie Agad

Original Message:
Sent: 06-27-2022 21:04
From: Mark Kellaway
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Andrew,

Please confirm that you have Developer options enabled on your S4 and that you have selected Trimble Mobile Manager as the Mock location app, to reiterate these are the steps to follow:

• First you need to open TMM and connect to the DA1.
• Next go to the 'Application settings' in TMM and ensure that the 'Share location' is setup and enabled. In this step you must select Trimble Mobile Manager as your Mock location provider.
• Next, with TMM still running and connected to the DA1, go to Esri Field Maps, click on your profile and select 'Provider', then select 'Integrated' (do NOT select DA1 if it is available in the list)

You should find that you are receiving accurate positions in Field Maps if you follow these steps. One thing to check is that Google Maps is showing an accurate position, this will show that TMM is feeding the location to location services on the device, which is what the 'Integrated' option on Field Maps uses.

Regards,

------------------------------
Mark Kellaway

Original Message:
Sent: 06-27-2022 07:58
From: Andrew Guardi
Subject: Catalyst DA1 and Android 10 issues with Field Maps

I have all those settings completed on the TMM and in Field Maps.  The RTK is fixed to sub-foot in the TMM.  When I then open Field Maps and open to one of my maps it is not able to locate the GPS and Field Maps freezes up. 

I tried opening Field Maps first and then opening TMM.  Then the location in Field Maps bounced around with no better that 80ft accuracy.

------------------------------
Andrew Guardi

Original Message:
Sent: 06-26-2022 14:46
From: Mark Kellaway
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Hi Andrew,

The Catalyst DA1 is not supported directly from Field Maps, you should enable TMM as the Mock Location provider in your Android settings and use the Integrated Location Provider in Field Maps. See here for more information on location sharing in Field Maps.

Best regards,

------------------------------
Mark Kellaway

Original Message:
Sent: 06-22-2022 08:46
From: Andrew Guardi
Subject: Catalyst DA1 and Android 10 issues with Field Maps

I'm using a Catalyst DA1 with a Samsung Galaxy S4 tablet that is running Android 10. I have no problem when connecting with TMM and finding satellites.  When I go to Field Maps it says that it can't locate a GPS signal.  I used a Catalyst DA2 with the tablet and there were no issues.  Then I used the DA1 with an Android phone running Android 12 and there were no issues.  Is there an issue with the DA1 and Android 10?

------------------------------
Andrew Guardi
------------------------------

Hi 
I am perhaps a bit late in this conversation but, following the discussion above I have a similar case with ESRI Field maps, Trimble Catalyst running on a Trimble TDC 600 , Android 10.
Field Maps freezes and flashes the message GPS location not available.
We have followed the thread above but are still not getting this to work.


------------------------------
Archie Stewart
------------------------------

Original Message:
Sent: 08-31-2022 07:58
From: Reid Joy
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Yes, Location should be turned ON in the Android settings.

------------------------------
Reid Joy

Original Message:
Sent: 08-30-2022 04:38
From: Annalie Agad
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Hi, this was really helpful. I would just like to clarify if the device location should be turned off for this?

------------------------------
Annalie Agad

Original Message:
Sent: 06-27-2022 21:04
From: Mark Kellaway
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Andrew,

Please confirm that you have Developer options enabled on your S4 and that you have selected Trimble Mobile Manager as the Mock location app, to reiterate these are the steps to follow:

• First you need to open TMM and connect to the DA1.
• Next go to the 'Application settings' in TMM and ensure that the 'Share location' is setup and enabled. In this step you must select Trimble Mobile Manager as your Mock location provider.
• Next, with TMM still running and connected to the DA1, go to Esri Field Maps, click on your profile and select 'Provider', then select 'Integrated' (do NOT select DA1 if it is available in the list)

You should find that you are receiving accurate positions in Field Maps if you follow these steps. One thing to check is that Google Maps is showing an accurate position, this will show that TMM is feeding the location to location services on the device, which is what the 'Integrated' option on Field Maps uses.

Regards,

------------------------------
Mark Kellaway

Original Message:
Sent: 06-27-2022 07:58
From: Andrew Guardi
Subject: Catalyst DA1 and Android 10 issues with Field Maps

I have all those settings completed on the TMM and in Field Maps.  The RTK is fixed to sub-foot in the TMM.  When I then open Field Maps and open to one of my maps it is not able to locate the GPS and Field Maps freezes up. 

I tried opening Field Maps first and then opening TMM.  Then the location in Field Maps bounced around with no better that 80ft accuracy.

------------------------------
Andrew Guardi

Original Message:
Sent: 06-26-2022 14:46
From: Mark Kellaway
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Hi Andrew,

The Catalyst DA1 is not supported directly from Field Maps, you should enable TMM as the Mock Location provider in your Android settings and use the Integrated Location Provider in Field Maps. See here for more information on location sharing in Field Maps.

Best regards,

------------------------------
Mark Kellaway

Original Message:
Sent: 06-22-2022 08:46
From: Andrew Guardi
Subject: Catalyst DA1 and Android 10 issues with Field Maps

I'm using a Catalyst DA1 with a Samsung Galaxy S4 tablet that is running Android 10. I have no problem when connecting with TMM and finding satellites.  When I go to Field Maps it says that it can't locate a GPS signal.  I used a Catalyst DA2 with the tablet and there were no issues.  Then I used the DA1 with an Android phone running Android 12 and there were no issues.  Is there an issue with the DA1 and Android 10?

------------------------------
Andrew Guardi
------------------------------

@Archie Stewart ​

If you're seeing regular crashes I would recommend you contact your local Trimble reseller who can work check your setup and most importantly that you are on the latest versions of software/GNSS firmware etc. These issues are usually something simple that your resellers support teams can spot and resolve

Beyond that you can use Trimble Mobile Manager to send the log files directly from the device you are experiencing crashes on.

• This goes through to the support and product team who can help.
• Please add a description when submitting the logs to speed the process up and someone will usually contact you directly

------------------------------
Tom Harrison
------------------------------

Original Message:
Sent: 09-14-2022 07:06
From: Archie Stewart
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Hi 
I am perhaps a bit late in this conversation but, following the discussion above I have a similar case with ESRI Field maps, Trimble Catalyst running on a Trimble TDC 600 , Android 10.
Field Maps freezes and flashes the message GPS location not available.
We have followed the thread above but are still not getting this to work.


------------------------------
Archie Stewart

Original Message:
Sent: 08-31-2022 07:58
From: Reid Joy
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Yes, Location should be turned ON in the Android settings.

------------------------------
Reid Joy

Original Message:
Sent: 08-30-2022 04:38
From: Annalie Agad
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Hi, this was really helpful. I would just like to clarify if the device location should be turned off for this?

------------------------------
Annalie Agad

Original Message:
Sent: 06-27-2022 21:04
From: Mark Kellaway
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Andrew,

Please confirm that you have Developer options enabled on your S4 and that you have selected Trimble Mobile Manager as the Mock location app, to reiterate these are the steps to follow:

• First you need to open TMM and connect to the DA1.
• Next go to the 'Application settings' in TMM and ensure that the 'Share location' is setup and enabled. In this step you must select Trimble Mobile Manager as your Mock location provider.
• Next, with TMM still running and connected to the DA1, go to Esri Field Maps, click on your profile and select 'Provider', then select 'Integrated' (do NOT select DA1 if it is available in the list)

You should find that you are receiving accurate positions in Field Maps if you follow these steps. One thing to check is that Google Maps is showing an accurate position, this will show that TMM is feeding the location to location services on the device, which is what the 'Integrated' option on Field Maps uses.

Regards,

------------------------------
Mark Kellaway

Original Message:
Sent: 06-27-2022 07:58
From: Andrew Guardi
Subject: Catalyst DA1 and Android 10 issues with Field Maps

I have all those settings completed on the TMM and in Field Maps.  The RTK is fixed to sub-foot in the TMM.  When I then open Field Maps and open to one of my maps it is not able to locate the GPS and Field Maps freezes up. 

I tried opening Field Maps first and then opening TMM.  Then the location in Field Maps bounced around with no better that 80ft accuracy.

------------------------------
Andrew Guardi

Original Message:
Sent: 06-26-2022 14:46
From: Mark Kellaway
Subject: Catalyst DA1 and Android 10 issues with Field Maps

Hi Andrew,

The Catalyst DA1 is not supported directly from Field Maps, you should enable TMM as the Mock Location provider in your Android settings and use the Integrated Location Provider in Field Maps. See here for more information on location sharing in Field Maps.

Best regards,

------------------------------
Mark Kellaway

Original Message:
Sent: 06-22-2022 08:46
From: Andrew Guardi
Subject: Catalyst DA1 and Android 10 issues with Field Maps

I'm using a Catalyst DA1 with a Samsung Galaxy S4 tablet that is running Android 10. I have no problem when connecting with TMM and finding satellites.  When I go to Field Maps it says that it can't locate a GPS signal.  I used a Catalyst DA2 with the tablet and there were no issues.  Then I used the DA1 with an Android phone running Android 12 and there were no issues.  Is there an issue with the DA1 and Android 10?

------------------------------
Andrew Guardi
------------------------------