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Connect for Windows download issue

  • 1.  Connect for Windows download issue

    Posted 08-28-2024 20:29
      |   view attached

    I've been through the threads of the communities and I'm at the end of my rope. I've updated all browsers, signed in and out of my connect for browser, restarted my computer, and ran the trimble office cleanup. The picture below is the error I get when starting the install. Can someone help me?

    Thanks,



    ------------------------------
    Keegan Sisnroy
    ------------------------------


  • 2.  RE: Connect for Windows download issue

    Posted 08-28-2024 23:00

    Hi Keegan,

    Could it be that you have had Trimble Connect for Windows installed earlier in you machine? It might be that you need to now run Microsoft's tool to fix the install and uninstall issues.

    And use it to fix issues on removing the import plugins. You may need to run the tool multiple times. You can find the tool from here:

    https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

    Hopefully this helps.

    Best regards,

      Marko Myllymaa