Hi Trish,
What I have found is that I had to create all shapefile background layers I want (and make sure you have no aggregate geometry), import as usual into Connect and then use the beta version of Terraflex to enable the display of those 'vector' layers without the need to create templates etc. Regarding Street basemap and Satellite basemap, make sure you create a cached version of both in Connect, then both should be available while offline, unless there is something I am missing in your question.
Shelley
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Shelley Hutson
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