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DA2 will not connect to Phone, Mobile Manager, or Terraflex - but is blinking blue and on

  • 1.  DA2 will not connect to Phone, Mobile Manager, or Terraflex - but is blinking blue and on

    Posted 04-10-2023 13:10

    Last week on Wednesday the 5th I was having trouble suddenly connecting the DA2 receiver to the Trimble Terraflex and Mobile Manager apps. I went into my Bluetooth settings on my office's mobile device we use for field GPA mapping, a Samsung Galaxy S20 FE 5G. Since that, the DA2 Trimble receiver has not appeared on this phone's Bluetooth in available devices, nor my or my coworkers personal devices. 

    The DA2 Trimble receiver connects to a power source, will turn on and blink blue indicating it is searching for a connection, but will not appear in available devices to pair with any Bluetooth device I have tried. I have tried to reset network connections on my Samsung device, I have tried to uninstall and re-install Trimble Mobile Manager and Trimble Terraflex, but I still cannot get the receiver to connect. 

    We have a replacement geo 7X to use in field mapping in the meantime, and I am in contact with Trimble Support, but no one seems to have any answers and we have projects we need to get out and map this week. Has anyone else encountered this issue? Is it fixable or is this a bug and I should get a new DA2 receiver? We have only had this device for a year and it is disappointing to have it rendered unusable in such a short period of time.  



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    Jack Dalton
    Senior Wetland Scientist
    Environmental Science & Assessment LLC
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  • 2.  RE: DA2 will not connect to Phone, Mobile Manager, or Terraflex - but is blinking blue and on

    Posted 04-10-2023 21:50

    Hi Jack,
    Could you please reach out to Trimble's Mapping and GIS Community  . They will be able to help you out. 

    Regards



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    Darshan Rajaram Kamat
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