You would need both installed, as DA2 firmware updates are handled by TMM. Also, if you use On-Demand versus a monthly catalyst subscription, you need TMM to start the hour sessions. Then you pivot over to TerraFlex. You do NOT ever want the slider bar on in the home screen of TMM while using Terraflex. You are correct in that this should not be and is not that complicated. We require a $300 (2hr) setup fee with a DA2 purchase because it's not super simple to setup the first time. If we don't charge, we'd lose money on such a low cost sale. Once setup, however, it is plug and play so long as you are keeping up with your catalyst subscriptions. Lastly, the UAV ground control App is indeed only for Android. That's likely why the dealer pointed you to TerraFlex, as it is supported on iOS.
Original Message:
Sent: 02-20-2023 08:42
From: Jim Lodico
Subject: DA2 Workflow
Interesting as I was told that I had to have both running. I'm going to go out and see if I can pull points today. If I can't get it working, I'll look into training.
I did look into UAV ground control but it appears that it is only available on Android. Of course although everyone I spoke to at my local office knew I was using this for drone work, nobody even mentioned UAV Ground Control. I found it through my own research. If it is available on iOS, please let me know. I was told by my sales rep that I had to have Terraflex and that was the only solution.
What's my time worth? I started the purchase process back in October and just now finally received the unit a couple of weeks ago. When the unit didn't arrive in time for a job that I expected to have it for, they let me use a GEO 7. I spent two hours at the shop while they tried to figure out how to configure the Geo 7 so that it would work. The one person who helped me with that was great and has been very helpful. Everyone else there seems unable to answer even the simplest of questions. Can't say it gives me much faith in the training program, at least locally.
Again, this shouldn't be that complicated. As I mentioned, I've used other tools that were much simpler and if I'd known this would be so complicated that I need to spend another $400 plus a half day of my time, I probably would have invested in another system as we are getting in to the same price range.
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Jim Lodico
Original Message:
Sent: 02-20-2023 08:17
From: Zach Edwards
Subject: DA2 Workflow
Jim, a half a day training is typical with the system and TerraFlex. An hour of it is just configuring everything. Had you gotten training, you would know that you do not run Trimble Mobile Manager along side of TerraFlex. you cannot be connected to the receiver in both apps simultaneously. once again, what is your time worth? I would think you've wasted at least a day trying to figure all this out.
also, if you look at the App Store, there is a UAV ground control app that you can buy that likely would have been better than TerraFlex and cheaper. That is, of course, if the only thing you are doing is UAV ground control. https://help.trimblegeospatial.com/UAVGC/Home.htm
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Zach Edwards
Original Message:
Sent: 02-20-2023 08:08
From: Jim Lodico
Subject: DA2 Workflow
I get it that this is an inexpensive unit and yes, that's why I went with it. What I'm trying to do shouldn't take a half day of training. And yes, it will cost more than half of what I paid for the entire package. All I want to do is place a ground control point and pull x,y,z axis. If I knew it would take a half day of training and three software programs to make it work, I would have invested in a better, much simpler system from another manufacturer.
I've been able to make the DA2 work using the workflow above although I have had problems with Terraflex disconnecting when Mobile is running. I've also found that if I switch from Mobile to Terraflex, I often need to disconnect from the DA2 completely and reconnect as it loses satellite connection.
I'm just trying to confirm that the workflow I described above is the required workflow. I can't believe there isn't something more efficient but from little response I've received from support, this appears to be the case.
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Jim Lodico
Original Message:
Sent: 02-17-2023 09:26
From: Zach Edwards
Subject: DA2 Workflow
Jim,
I would recommend a half day remote training. I do this for many of our customers so that they can hit the ground running. Email me at zach.edwards@allterracentral.com if you'd like some remote training. I am doing 2 trainings today on this system and both customers will be dialed in and ready to roll! Lastly, our training costs more than the DA2 itself but it's a pay to play solution on a cheaper piece of hardware. The training, however, is less than the entire investment that you made (DA2, accessories, catalyst subscription, data collector, software, etc.).
What's your time worth? If you invest in training, all this back and forth wouldn't be necessary. ;)
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Zach Edwards
Original Message:
Sent: 02-17-2023 07:59
From: Jim Lodico
Subject: DA2 Workflow
Yes. I've been through pretty much every word that I can find on the subject on Terraflex Online Help. Unfortunately, my local Trimble reseller doesn't seem to know much about the DA2 either although they have offered training which costs more than the unit. I've asked this exact question to both my local reseller and also Trimble support but have not received an answer.
I'm really trying to do something very simple here. Just need to mark x,y,z of target points. No lines, no mapping, nothing else. And of course I didn't mention that Terraflex seems to disconnect when mobile is running at the same time. Have also asked support about this but haven't heard back yet.
Thanks again for any help.
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Jim Lodico
Original Message:
Sent: 02-17-2023 07:45
From: Tom Harrison
Subject: DA2 Workflow
Hi Jim
Have you taken a look at the Terraflex Online help ?
If not I would recommend you start there and come back to this post If you have any further questions. You can also lean on your local Trimble reseller for support and training which I would recommend in this case
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Tom Harrison
Original Message:
Sent: 02-16-2023 12:08
From: Jim Lodico
Subject: DA2 Workflow
We are new to Trimble and just purchased a DA2 in order to mark GCPs for drone mapping. We have also purchased on demand 1cm accuracy for Catalyst as well as a subscription to Terraflex. I am trying to figure out the most efficient workflow for collecting points on targets placed in the field. As I understand it, this is what is required:
1) Create project in online version of Connect
- Can this be done in the mobile version (iOS)? All I can see that the mobile version will let me do is see that the project and map is there. It doesn't seem to be letting me view the map on connect.
2) Create a map inside of the project that was created in online Connect
- Is looking up location by address the only way to do this? Is there any way to create a map based on the location of the DA2 or IOS location services?
3) Create and publish a form for the project.
- If all I need is x,y,z of control points, what should go into this form?
4) Use Mobile to connect to DA2
6) Sync Terreflex mobile ap data with the project.
5) Open the map inside of Terreflex. Check to make sure Location Services is set to DA2 (keeps disconnecting itself and won't reconnect even though mobile is showing a connection).
7) Collect points
8) Return to online version of connect Connect.
9) Open project from within online version of connect and export from there.
Is this really the most efficient workflow?
Thanks for any help.
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Jim Lodico
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