Trimble Connect User Forum

 View Only
Back to discussions
Expand all | Collapse all

Data point missing on Hand-Held after restoring from Archive

  • 1.  Data point missing on Hand-Held after restoring from Archive

    Posted 12-12-2024 14:08

    I recently unarchived a project that we've collected points in. When I went to collect more points today, the handheld didn't show any of the previously collected points (aka had 0 forms). I was able to collect points without issue. I'm looking at the site on the trimble website now, and I can see the new and existing points are both present under the template. Do you have any insight as to why I wouldn't be able to see other points from within the same template on the handheld? This has happened once before and It seems to have something to do with archiving/unarchiving because this is a new issue. 



    ------------------------------
    Douglas Campbell
    ------------------------------


  • 2.  RE: Data point missing on Hand-Held after restoring from Archive

    Posted 12-23-2024 06:39

    Are we the only ones having this issue?



    ------------------------------
    Douglas Campbell
    ------------------------------

    Original Message


  • 3.  RE: Data point missing on Hand-Held after restoring from Archive

    Posted 08-26-2025 05:58

    I'm having this issue as well.  Did you find a way to get the points back on the handheld unit?



    ------------------------------
    FLEC GIS
    ------------------------------

    Original Message


  • 4.  RE: Data point missing on Hand-Held after restoring from Archive

    Posted 08-26-2025 06:16

    Well, its twisted and the one who has been doing it is not available at the moment.

    The basics that I understand of it:

    • Don't Archive projects.  Yup. I know your pain because there is no filter on the handheld and you have 2000000000 projects.  That will keep the points.  No clue why it has not been fixed by trimble.  I guess they fired the wrong tech.  We don't talk about Bruno.
    • After un-archiving: (here is where it gets fuzzy)
      • We are making a SHAPE file and importing that into the project (not sure from excel, gis, autocad)
      • Setting it as a TO DO which is making the prior information visible (not sure if they are still points or just visible)

     

     

    Douglas Campbell

    Principal

    Desktop Support & Software Manager

    Commercial UAV Pilot

    BL Companies | Employee owned. Client driven.

     

    A white rectangular object with black text AI-generated content may be incorrect.

     

    355 Research Parkway, Meriden, CT  06450

    tel: 203.630.1406 | direct: 203.608.2548

    fax: 203.630.2615

    www.blcompanies.com

     

    We're growing! Build your career at BL.

    Learn about opportunities here.

     




    Original Message