Hello Alejandro,
We regret the inconvience and are currently experiencing delays in designs being published.
This is a known issue, and our team is actively working to resolve it.
In the meantime, we kindly request that you reach out to your dealer with the account details so they can raise a support ticket for further investigation.
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Madhavan B
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Original Message:
Sent: 05-27-2026 06:54
From: Alejandro Banuelos
Subject: Delay in Design Conversion
All my designs are getting stuck "in progress" and then failing hours later.
So far on the last two projects I have updated starting on may 26th.
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Sincerely,
Alejandro Banuelos
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