WorksManager

This morning we were trying to upload a full site folder to the Device Data space for a particular data collector.  We keep getting an error message saying "Failed to Upload Folder".  We have now tried multiple different site folders on multiple data collectors and we are getting the same message every time.  Anyone else experiencing this issue?

Hello Scott, 

We are currently working on a fix for this issue and will notify you via email as soon as it becomes available.

Please accept our apologies for any inconvenience caused.

Hello Scott, 

Could you please give this a try as the issue has been fixed.

Thanks Venkatesh.  Unfortunately I tried again this morning with multiple site folders on multiple devices and it still just says "failed to upload folder".  I even tried logging out of WM and logging back in, but no luck.

Hi Scott, I am sorry to hear about the situation. An email has been sent to you requesting further details for troubleshooting the issue; please review it and provide your response.