Trimble Connect Knowledge Center

 View Only
Expand all | Collapse all

EMPTY LINKS- THERE ARE NO MODELS SELECTED

  • 1.  EMPTY LINKS- THERE ARE NO MODELS SELECTED

    Posted 04-11-2023 06:32

    Hello,

    Since today customers receiving my links have the message "there are no models selected".
    This link were wroking fine last week. Could you help me to fix this plz?

    I got the same issue with all the links i got.

    One of the link:

    Trimble Connect Web

    Trimble remove preview
    Trimble Connect Web
    Trimble Connect Web
    View this on Trimble >






    ------------------------------
    nicolas genty
    ------------------------------


  • 2.  RE: EMPTY LINKS- THERE ARE NO MODELS SELECTED

    Posted 04-11-2023 06:35

    Hi Nicolas,
    If this is related to share files in Connect for Browser in Europe or Asia region, we have taken note of the issue and working on it. We will be providing the fix soon. 

    Regards



    ------------------------------
    Darshan Rajaram Kamat
    ------------------------------



  • 3.  RE: EMPTY LINKS- THERE ARE NO MODELS SELECTED

    Posted 04-11-2023 21:23

    Hi Nicolas,
    The issue with Share files (for EU , Asia regions) yesterday has been fixed. Please check. 
    If your use case is something else, please share file and project details with our Support team (connect-support@trimble.com) so that we can investigate. 

    Regards



    ------------------------------
    Darshan Rajaram Kamat
    ------------------------------