Trimble Connect User Forum

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File size limit

  • 1.  File size limit

    Posted 03-15-2017 21:44

    Are there any restrictions on the size of a single file uploaded to Connect?



  • 2.  Re: File size limit

    Posted 03-15-2017 21:54

    Hello Ahmed,

     

    Thank you for asking on our community portal. Yes, the size of the single file that is being uploaded to Trimble Connect Web should be less than 5GB. However, there is no limit on number of files that can be uploaded to the Trimble Connect Web.

     

    Should you need any further information, please contact connect-support@trimble.com.

     

    Best regards,

    Raghav 



  • 3.  RE: Re: File size limit

    Posted 02-07-2022 14:37
    Is 5g still the size limitation?

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    Ricci Stevens
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  • 4.  RE: Re: File size limit

    Posted 02-08-2022 20:34
    Hi Ricci,
    For single file download from Connect for Browser, there is no limit to file size. 

    Regards

    ------------------------------
    Darshan Rajaram Kamat
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  • 5.  RE: Re: File size limit

    Posted 02-11-2022 03:41
    I was looking more for size upload limitation not download. I would assume that anything uploaded could be downloaded. It is a question often asked by clients.

    --


    Ricci Stevens
    Solutions Architect, PPM Division
    Construction Sector


    10368 Westmoor Drive, Westminster, Colorado 80021
    United States
    +1-602-309-9001 Mobile

    www.trimble.com
    projectsight.trimble.com






  • 6.  RE: Re: File size limit

    Posted 02-11-2022 06:54
    Hi @Ricci Stevens

    Yes the upload limit on the browser application is 5GB. 
    You can find more information on file upload and download in our user guide documentation:

    File Uploads
    Downloading Files & Folders

    ------------------------------
    Laura Cook
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  • 7.  RE: Re: File size limit

    Posted 07-30-2024 22:15

    Hello,

    I saved a large file to the connect, but don't know if it surpassed the 5g limit. But now I can't open connect.trimble.com it's just a white screen. even after doing ctrl + f5 and a bunch of other actions suggested. If this is the issue, how do i remove the file, can't even load into and see my projects.



    ------------------------------
    Flower Bombs
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  • 8.  RE: Re: File size limit

    Posted 08-01-2024 01:48
    Edited by Darshan Rajaram Kamat 08-01-2024 01:49

    Hi ,

    Yesterday , there was issue with Trimble Connect applications that would have caused the blank screen. The issue was resolved later yesterday. Could you please try to load the app today and check if you are able to see the file and delete (if necessary). If you aren't able to delete the file using Connect for Browser, please try the Trimble Connect for Windows application. 

    Regards



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    Darshan Rajaram Kamat
    ------------------------------