First of all, hello everyone.
I'm writing here because, unfortunately, my local Trimble representative – in my subjective opinion – didn't care about my problem and didn't offer me any help.
I've acquired the Trimble Geo 7X GPS receiver mentioned in the title. I know it's not the newest device, but it should be perfectly adequate for my needs. I have an RTK surveying kit, consisting of the Geo 7X receiver itself and a Trimble Tempest antenna. Unfortunately, the person I bought the kit from hasn't used it in a long time, and therefore didn't renew their software licenses/subscriptions. Furthermore, the device was pre-installed with a German version of the system and software, which I don't understand at all. My first – and perhaps rash – move was to reinstall the system to English. It worked without any problems. I was "happy" for a moment, but unfortunately, it didn't last long, as I realized I had deleted all the information regarding the surveying software and the aforementioned subscriptions and licenses when I reinstalled the system.
And here I am asking for help. If I understood correctly from reviewing the information on the Trimble website, I need to purchase a TerraFlex software license to re-enable the device's accurate measurement mode, use dedicated measurement programs, and access the databases of reference points and corrections. I'm asking for help with purchasing and creating an account to operate the device and its upgrades, as my local Trimble representative claims it's an old device and doesn't support it in any way-meaning they're unable or unwilling to help me get it up and running.
I should add that the device works without any basic issues; it connects to the internet, and the laser rangefinder works. Unfortunately, I can't use the centimeter-level accuracy because it hasn't been "enabled," most likely through TerraFlex and the associated account, which I would have to create and pay for the software and device upgrade.
I'd appreciate any help.
Best regards, Artur
------------------------------
Artur Artur
------------------------------