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HoloLens 1 - Trimble Connect server could not be reached

  • 1.  HoloLens 1 - Trimble Connect server could not be reached

    Posted 04-12-2023 01:27

    Hi,

    I am trying to connect to Trimble Connect in HoloLens 1 but I am getting the error message: 'Trimble Connect server could not be reached. Check your internet connection and try again.'

    The Hololens is connected to the internet, and it works with e.g. Microsoft Edge since I was able to navigate through different websites. 
    I am also able to connect to Trimble Connect via PC.

    I used this same HoloLens device to access Trimble Connect before and didn't experience these problems.

    I would appreciate very much your help.

    Thanks,
    Svetlana






    ------------------------------
    Svetlana Olbina
    ------------------------------


  • 2.  RE: HoloLens 1 - Trimble Connect server could not be reached

    Posted 04-12-2023 04:41

    Hi Svetlana,
    Could you please share these details with ftgsupport@trimble.com so that the team can investigate. 

    Regards



    ------------------------------
    Darshan Rajaram Kamat
    ------------------------------

    Original Message


  • 3.  RE: HoloLens 1 - Trimble Connect server could not be reached

    Posted 04-12-2023 15:08

    Thank you Darshan, I emailed them and just heard that Trimble Connect does not support HoloLens 1 anymore.

     

    Best,

    Svetlana

     

    Svetlana Olbina, Ph.D. (Pronouns: she/her/hers)

    Associate Professor

    Department of Construction Management

    Colorado State University

     

    Guest Editor Buildings journal Topical Collection "Virtual Reality and Mixed Reality in Architecture, Engineering, Construction, and Operation and Maintenance (AECOM) Building Sector" https://www.mdpi.com/journal/buildings/topical_collections/Virtual_Reality_Mixed_Reality_AECOM_Building_Sector

     




    Original Message