The infrastructure upgrade is complete. WorksManager/ TCC slowness and/ or IBSS connection issues on the field should not occur - regret inconvenience in the last few weeks. Thanks for your patience, and feedback.
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Vijay Raghunathan
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Original Message:
Sent: 09-23-2022 05:58
From: Matt Eklund
Subject: IBSS -Rovers not connecting here in the Southeast
Thanks for the update. It helps to know that you're working on it and users concerns are being heard.
Original Message:
Sent: 9/22/2022 11:35:00 AM
From: Vijay Raghunathan
Subject: RE: IBSS -Rovers not connecting here in the Southeast
Gentlemen,
We continue to experience very high loads at peak time, resulting in intermittent non availability of services including IBSS. Sincere apologies...
We found the root cause, and implemented a few quick fixes during the week days (those that can be performed without a scheduled down time). However, they have not had the desired effect completely.
We have now planned for a major infrastructure upgrade over this weekend with a scheduled maintenance window. That will solve the load issue.
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Vijay Raghunathan
Original Message:
Sent: 09-22-2022 04:22
From: Ben Brown
Subject: IBSS -Rovers not connecting here in the Southeast
this has been ongoing for over 4 weeks now it is not just a rover issue it also is happening to GCS and Earthworks machines it is impacting our production and need to be fixed
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Ben Brown
Original Message:
Sent: 09-21-2022 06:03
From: Vito Patierno
Subject: IBSS -Rovers not connecting here in the Southeast
Anyone else?
Thanks
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Vito Patierno
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